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Account Manager - Mobility Solutions

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Arcadis

1mo ago

  • Job
    Full-time
    Senior & Expert Level
  • Sales & Business Development
    Business, Operations & Strategy
  • Boston

AI generated summary

  • You need a relevant degree, sales strategy experience in SaaS/professional services, strong writing skills, public sector knowledge, and the ability to inspire teams and manage executive relationships.
  • You will develop account strategies, drive client growth, maintain relationships, execute sales plans, and collaborate on service propositions while ensuring client satisfaction and market intelligence.

Requirements

  • Degree qualified in a relevant discipline and have a proven track record of developing and implementing sales strategies to secure and grow client accounts significantly and profitably across Mobility Solutions within a SaaS sales, engineering consultancy, or professional services environment.
  • Leadership capability and the ability to inspire multi-disciplinary teams around a common purpose, whilst working as an individual contributor against your own targets.
  • Demonstrated experience as a client developer with a significant presence in the transportation and transit sectors in North America.
  • Ability to learn multiple software solutions quickly.
  • Strong writing skills and attention to detail to draft clear proposals, and bid/RFP submissions.
  • Experience in public sector contracting.
  • Ambitious mindset and a drive to grow the business and meet targets.
  • The ability to inspire and enthuse Account and Pursuit Teams to bring their best.
  • Entrepreneurial attitude and strategic focus with excellent commercial drive and decisiveness.
  • Experience managing internal and external business relationships at the executive level.

Responsibilities

  • Develop and implement Account Strategy
  • Lead development of client account strategy in line with Arcadis business objectives and market sector strategies through annual and multi-year plans
  • Prepare and execute an account plan to translate strategy into concrete objectives, actions, and outcomes.
  • Develop and maintain deep knowledge and understanding of the clients and the associated industry sectors (local government transportation and transit, airports, and other public sector) to identify key trends and emerging opportunities, with the client and their subsidiaries/portfolio companies
  • Client Development
  • Drive overall growth in client account plan performance as measured through financial metrics (NOI, DRO, ASGM, Pipeline) to meet or exceed planned targets
  • Maintain a focus on CX throughout all client interactions at each touchpoint
  • Develop and expand a network of relationships across Operations, Solutions, and Markets, leveraging these to enable Arcadis to have maximum impact on the clients
  • Capture client data on regional accounts, including track records, case studies, sales collateral relationship history, and delivery lessons learned, and make it available to support continuous improvement across the accounts managed.
  • Contributes to bid/no-bid decisions by providing local knowledge, and supports the achievement of successful pursuits.
  • Manage the regional pipeline and feed opportunities into the business line pipeline and CRM system to ensure an optimal flow of pursuits to achieve set targets.
  • Work collaboratively with Product, Marketing Solutions, and Service leaders to manage the development and alignment of Arcadis value propositions into commercially viable propositions for the account, demonstrating value-creating outcomes for our clients
  • Develop and leverage a network of enduring relationships across the client organization to understand their business needs, as it relate to digital adoption and position Arcadis as a trusted partner, and contribute to the growth of Arcadis’ relationship with clients.
  • Sales planning and execution
  • Our Sales Account Leaders are responsible for the development and delivery of sales, campaign, and capture plans within their assigned market territories. They will proactively engage internal and external stakeholders to inform and help implement their plans, report progress against their plans to the Intelligence leadership team , and be mindful of the need for agility and adaptation should market conditions or sales performance dictate accordingly.
  • Product & Solution Awareness
  • Sales Account Leaders will be expected to develop and maintain a broad understanding of our product and solution portfolio and be able to represent the value we deliver in the customer’s context. Our sales community will also provide market intelligence back into the business and thereby inform and influence our future product roadmap.
  • People
  • Create a positive account team culture built on collaboration, growth, and accountability.
  • Work closely with GBA Portfolio Directors to receive qualified opportunities and new initiatives within the respective GBAs.
  • Work with project teams in operations to achieve high performance, growth , and personal development.
  • Develop relationships throughout Arcadis to foster cooperation and to maximize opportunities to cross-sell and move up the client value chain.
  • Thought Leadership
  • Share knowledge and understanding of key trends and emerging opportunities within the transportation, transit, mobility, and public sectors and key industries, that are aligned with Arcadis’ mission to improve quality of life.
  • Key Shared Accountabilities:
  • Work with the Portfolio Directors, Global Sector, and GBA Sales teams to determine and synergize client strategy.
  • Implement new business models and apply new commercial skills as developed by the commercial excellence functions within Intelligence.
  • Actively support marketing strategies (campaigns, events) for selected clients and the wider sectors.
  • Engage with operations/delivery teams to drive necessary resource outcomes to support growth and delivery excellence for the accounts.
  • Collaborate with Technical Solutions teams to develop differentiated service and value propositions.

FAQs

What is the primary role of the Account Manager - Mobility Solutions at Arcadis?

The primary role of the Account Manager is to lead market engagement in allocated territories, develop client account strategies, and drive growth by identifying and converting prospects and opportunities in the Mobility Solutions sector.

What qualifications are required for the Account Manager position?

Required qualifications include a degree in a relevant discipline and a proven track record of developing and implementing sales strategies to grow client accounts within Mobility Solutions, particularly in a SaaS sales, engineering consultancy, or professional services environment.

Is previous experience in the transportation and transit sectors important for this role?

Yes, demonstrated experience as a client developer with a significant presence in the transportation and transit sectors in North America is preferred for this position.

What are the key accountabilities of the Account Manager?

Key accountabilities include developing and implementing account strategies, driving client development and financial performance, executing sales planning, maintaining product and solution awareness, fostering a positive team culture, and contributing to thought leadership in relevant sectors.

Who does the Account Manager report to?

The Account Manager reports to the Global Product Sales Director, Mobility Solutions.

What kind of benefits does Arcadis offer for this position?

Arcadis offers medical, dental, and vision benefits, an employee assistance program (EAP), 401K, short-term disability (STD), long-term disability (LTD), life insurance, paid parental leave, a reward and recognition program, optional wellbeing benefits, adoption assistance, and tuition reimbursement, along with nine paid holidays and 20 days of PTO per year.

What is the salary range for the Account Manager - Mobility Solutions position?

The salary range for this position is $94,944 - $145,581, with actual salaries varying based on factors such as experience, education, and location.

Is collaboration with other teams important in this role?

Yes, collaboration with Product, Marketing Solutions, Operations, and Technical Solutions teams is essential for aligning business propositions and ensuring the successful delivery of services and value to clients.

What is Arcadis' commitment to diversity and inclusion?

Arcadis is committed to equality, diversity, inclusion, and belonging, aiming to be an employer of choice and providing a supportive work environment. They encourage women, minorities, people with disabilities, and veterans to apply.

How does an Account Manager contribute to the company’s growth?

An Account Manager contributes to company growth by developing client account strategies, driving performance metrics, building relationships with clients, and maintaining awareness of industry trends to enhance Arcadis' market presence and service delivery.

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Arcadis

Engineering & Construction
Industry
10,001+
Employees

Mission & Purpose

Arcadis is the world’s leading company delivering sustainable design, engineering, digital and consultancy solutions for natural and built assets. We are more than 36,000 architects, data analysts, designers, engineers, project planners, water management and sustainability experts, all driven by our passion for improving quality of life. We exist to find solutions to today’s most pressing challenges, from the impact of climate change to increasing urbanization and digital transformation – all with the goal of improving quality of life for people around the world. You can see this in the work we do for our clients, the opportunities we create for our people, and in our efforts to enhance the communities in which we live and work. We bring together world-class resources and the latest innovative technologies to help define the cities and experiences of tomorrow.