FAQs
What is the primary responsibility of the Account Manager in the Private Client division at Lockton?
The primary responsibility of the Account Manager is to aid in the overall service proposition to clients, ensuring that business is retained and developed, specifically managing a mix of existing and new connected high-net-worth (HNW) clients.
What kind of experience is required for this position?
The position is suitable for candidates with proven experience in private clients insurance or, alternatively, individuals with a grounding in personal lines insurance who are looking to transition into a private client role.
What tasks will I be expected to perform in this role?
Responsibilities include supporting Account Executives, managing client renewals and adjustments, preparing documentation accurately, advising clients on risk exposures and insurance solutions, providing administrative support, updating systems, liaising with insurers and clients, and resolving account queries promptly.
What are the key skills and qualities required for a successful Account Manager?
Key skills and qualities include strong verbal and written communication skills, good insurance knowledge, the ability to maintain business relationships, time management and prioritization skills, and the capability to manage clients while identifying business development opportunities.
Will I be working independently or as part of a team in this role?
The role involves collaboration with other team members, as well as supporting Account Executives and New Business Executives, emphasizing the importance of teamwork and mutual support.
How important is client relationship management in this position?
Client relationship management is crucial in this role, as the Account Manager must effectively manage clients, maintain strong business relationships, and seek opportunities for business development.
What administrative tasks are included in the responsibilities of the Account Manager?
Administrative tasks include providing support according to Lockton procedures, preparing and maintaining accurate client and market documentation, updating relevant systems, and resolving account queries.
Is prior experience in private client insurance mandatory for this position?
No, prior experience in private client insurance is not mandatory. Candidates with a background in personal lines insurance are also encouraged to apply, especially those looking to transition to private clients.