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Account Manager Retail SMB-Business Sales (Floater)

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Verizon

1mo ago

  • Job
    Full-time
    Mid Level
  • Customer Relations
    Sales & Business Development
  • Lone Tree

AI generated summary

  • You need a bachelor’s degree or 4 years of experience, 3 years in sales or customer service, a valid driver's license, and the ability to adapt with some travel required.
  • You will engage small business customers, promote 5G solutions, drive sales through prospecting and networking, mentor team members, and manage your sales pipeline while servicing existing accounts.

Requirements

  • You’ll need to have:
  • Bachelor’s degree or four or more years of work experience.
  • Three or more years of relevant experience required, demonstrated through work experience and/or military experience.
  • Experience in sales, marketing or customer service.
  • The ability to remain flexible and adapt to the business, including the potential for weekly store assignments.
  • Valid driver's license.
  • Willingness to travel.
  • Even better if you have one or more of the following:
  • A degree - Associates or Bachelor's Degree or related certifications/college courses.
  • Outside sales experience including outbound prospecting.
  • Wireless sales experience exceeding quota.
  • Experience influencing a team to drive sales results.
  • Capability to drive positive results in a team environment.
  • People skills for influencing, negotiating, conflict resolution and the demonstrated ability to build trust and act as an influencer at all levels.

Responsibilities

  • You will be introducing small and medium business customers to the latest high-tech 5G products and services that solve their unique business needs.
  • You will interact with our small and medium business customers in the retail store and digitally.
  • You’ll demonstrate the value of our products and services by introducing end-to-end technology solutions to energize their businesses.
  • Driving small business results, you’ll generate new business through prospecting, networking and working leads and referrals.
  • As a floater, you will be supporting vacant store locations (physically in person and/or virtually) within a given Director’s territory and locations where the incumbent R2B AM is on a leave of absence or extended vacation.
  • This position is open to applicants new to the channel and has a 12-month time in-title requirement.
  • Based on business needs, you could be moved into an existing open Act Mgr Rtl SMB-Business Sales position in the territory.
  • Driving small business results through the retail channel by partnering with and mentoring Consumer Retail Sales Representatives.
  • Growing your customer base by acquiring and retaining accounts in the small business segment through store activity.
  • Utilizing solutions-based selling techniques to solve business problems for your customers.
  • Servicing the needs of the existing customer base.
  • Using sales enablement systems and tools to track, forecast, and manage your pipeline and book of business.
  • Work hours may vary between 9am-7pm, and will include at least 2 Saturdays per month.
  • Follow up to customers who interacted in store through prospecting efforts.

FAQs

What is the job title for this position?

The job title for this position is Account Manager Retail SMB-Business Sales (Floater).

What type of customers will I be working with in this role?

You will be working with small and medium business customers.

What are the primary responsibilities of this position?

Primary responsibilities include introducing customers to 5G products, driving small business results, acquiring and retaining accounts, utilizing solutions-based selling techniques, and servicing existing customer needs.

Is this position strictly in-store, or will there be digital interaction as well?

This position involves both in-store interactions and digital engagement with customers.

What is the work schedule for this role?

Work hours may vary between 9am-7pm, and you will be required to work at least 2 Saturdays per month.

Can this position lead to other opportunities within Verizon?

Yes, this role can provide career pathing to larger and more complex business sales opportunities.

Is previous experience required for this position?

Yes, three or more years of relevant experience is required, along with sales, marketing, or customer service experience.

What locations will I be required to support as a floater?

You will support various vacant store locations physically in person and/or virtually within a designated Director’s territory.

Are there benefits included with this position?

Yes, benefits include medical, dental, and vision coverage, a 401(k) plan with matching contributions, tuition assistance, and more.

What kind of sales techniques does Verizon encourage its employees to use?

Verizon encourages the use of solutions-based selling techniques to address business problems for customers.

Do I need to travel for this position?

Yes, a willingness to travel is required for this position.

What is the commission structure like for this role?

The position includes a competitive salary with a target individual-based commission, allowing top earners to exceed compensation plans.

What should I do if I don’t meet every preferred qualification?

You are encouraged to apply even if you don’t meet every “even better” qualification listed.

Are there any specific skills that would be beneficial for this role?

Skills in influencing, negotiating, conflict resolution, and building trust are beneficial for this role, along with experience in outside sales and driving sales results.

What is the minimum salary range for this position in Colorado?

The annual salary range for this position in Colorado is $39,500.00 - $64,700.00 based on a full-time schedule.

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Verizon

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