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Account Representative - Amazon Business, PubSec EDU - SMB

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Amazon

10d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Austin

AI generated summary

  • You need a BA/BS or equivalent, 1+ years in B2B sales, experience in customer engagement, proficiency in MS Office and CRMs, plus skills in selling to procurement roles.
  • You will report on pipeline and customer spending, engage strategically with accounts, advise on best practices, automate services, and relay market needs to internal teams.

Requirements

  • BA/BS degree or equivalent work experience
  • 1+ years of B2B sales experience
  • Demonstrated experience in identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels
  • Demonstrated experience in positioning and selling solutions to new and existing customers and market segments
  • 2+ years preferred sales experience
  • Experience selling to procurement and/or supply chain roles
  • Experience with customer facing communication including participating in-person or virtual customer meetings, product demonstrations, or trainings.
  • Proficient with MS Office Suite, CRMs (e.g. Salesforce.com), and other systems

Responsibilities

  • Deliver accurate weekly reporting on pipeline and customer spend adoption, including account status updates and insights learned during deployment
  • Provide strategic account engagement that helps customers implement solutions that solve industry-specific procurement challenges
  • Drive and accelerate spend adoption by advising customers on best practices for using Amazon Business solutions
  • Focus on automating service needs for customers, while working with Product and Technical teams to develop solutions that will increase solution adoption
  • Relay market needs and requirements back to internal Amazon teams, including Product, Technical, and Category Management teams

FAQs

What is the minimum educational requirement for the Account Representative position?

The minimum requirement is a BA/BS degree or equivalent work experience.

How many years of sales experience are required for this role?

A minimum of 1+ years of B2B sales experience is required, though 2+ years of preferred sales experience is also beneficial.

Is prior experience in K-12 education sales preferred?

Yes, relevant K-12 Education consultative sales experience is preferred for this role.

What responsibilities does the Account Representative have in terms of reporting?

The Account Representative is responsible for delivering accurate weekly reporting on pipeline and customer spend adoption, including account status updates and insights learned during deployment.

Will I need to engage directly with customers in this role?

Yes, the role involves providing strategic account engagement and includes customer-facing communication through in-person or virtual meetings, product demonstrations, or trainings.

What tools or systems should I be proficient in for this job?

Proficiency in MS Office Suite, CRM systems (e.g., Salesforce.com), and other relevant tools is required.

What type of customers will I be working with?

You will be working primarily with customers in the K-12 Education sector, focusing on their unique procurement challenges.

Does Amazon offer accommodations during the application and hiring process?

Yes, Amazon provides workplace accommodations for applicants with disabilities and offers support throughout the interview and onboarding process.

How does this role contribute to Amazon Business?

This role contributes by developing innovative purchasing and procurement solutions to help businesses and organizations thrive, ultimately driving strategic partnerships for smart business buying.

Is knowledge of procurement and supply chain roles important for this position?

Yes, experience selling to procurement and/or supply chain roles is important and preferred for this position.

Retail & Consumer Goods
Industry
10,001+
Employees
1994
Founded Year

Mission & Purpose

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.