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Account Strategist, Engage, Google Customer Solutions (English, German)

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Google

7d ago

  • Job
    Full-time
    Mid & Senior Level
  • Sales & Business Development
    Marketing
  • Dublin

AI generated summary

  • You need a Bachelor's, sales or consulting experience, fluency in English and German, knowledge of Google Ads, storytelling skills, and the ability to manage a portfolio and multiple projects.
  • You will manage small business accounts, foster client relationships through calls and emails, advise on Google Ads, and drive growth by meeting sales and marketing goals.

Requirements

  • Minimum qualifications:
  • Bachelor's degree or equivalent practical experience.
  • Experience in sales, account management, marketing or consulting.
  • Ability to communicate in German and English fluently to support client relationship management in this region.
  • Preferred qualifications:
  • Experience assessing and achieving client success via business techniques, including effective questioning, managing objection and engaged promoting.
  • Understanding of Google Ads and online advertising, with Google Digital Workshop certification or related experience.
  • Ability to build compelling narratives and utilize storytelling as a client engagement strategy.
  • Ability to own a portfolio in an advertising or media sales context in German, and achieve quotas to drive growth.
  • Ability to influence stakeholders internally and externally to deliver impact.
  • Ability to multi-task and manage multiple projects, with excellent attention to detail.

Responsibilities

  • Deliver against quarterly business and product growth goals.
  • Establish relationships via phone calls or e-mail marketing and conduct regular phone consultations and pitches with clients to advise them on how to get the return on their Google Ads investment.
  • Own a portfolio of small businesses by thoroughly understanding growth drivers identifying opportunities for growth, managing risks and building quarterly plans for achievement.
  • Drive customer growth by delivering customer sales experience and achieving customer business and marketing objectives.

FAQs

What are the minimum qualifications for the Account Strategist, Engage position?

The minimum qualifications include a Bachelor's degree or equivalent practical experience, experience in sales, account management, marketing or consulting, and fluency in German and English for client relationship management.

What are the preferred qualifications for this role?

Preferred qualifications include experience in client success techniques, understanding of Google Ads and online advertising, ability to build narratives for client engagement, experience managing a portfolio in an advertising context, influence skills with stakeholders, and strong multitasking abilities with attention to detail.

What are the main responsibilities of the Account Strategist, Engage?

Main responsibilities include delivering against quarterly business and product growth goals, establishing relationships and conducting consultations with clients, owning a portfolio of small businesses, and driving customer growth through effective sales experiences.

What kind of clients will I be working with in this position?

You'll be consulting with a wide variety of existing advertising companies of all sizes, focusing primarily on small- and medium-sized businesses (SMBs).

What is the goal of this position within Google Customer Solutions?

The goal is to act as a trusted advisor to clients, helping them achieve their business and marketing objectives using Google's latest advertising products and solutions.

Does this position require travel?

The job description does not specify a requirement for travel, indicating that responsibilities may primarily involve phone consultations and email marketing.

What kind of training or certifications are beneficial for this role?

Understanding of Google Ads and online advertising is beneficial, as well as having Google Digital Workshop certification or related experience.

What type of work environment can I expect?

You can expect a fast-moving, collaborative work environment focused on customer success and innovation, where you'll have the opportunity to make a real difference for clients.

Are there opportunities for career advancement in this role?

While the job description does not specifically mention career advancement, positions within Google Customer Solutions typically offer pathways for growth and development based on performance and contributions.

How does Google approach equal opportunity employment in this position?

Google is committed to equal employment opportunity and considers qualified applicants regardless of various factors such as race, color, religion, sex, national origin, and disability, as outlined in their EEO policy.

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