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Accounts, deposits and saving accounts Business Analyst– Assisted Channels (ODS)

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Openbank

4d ago

  • Job
    Full-time
    Senior Level
  • Madrid

AI generated summary

  • You need a degree in Computer Engineering, 5+ years in banking software, fluency in English/Spanish, strong problem-solving skills, and the ability to coordinate changes and improve processes.
  • You will translate business needs into specifications, conduct testing, provide expertise on accounts, identify improvement opportunities, and recommend strategic solutions.

Requirements

  • Bachelor’s/Master’s Degree related with Computer Engineering or similar.
  • High level of English and Spanish.
  • More than 5 years of experience in related tasks.
  • Accounts, deposits and saving accounts software implementation experience and/or Retail banking operational experience preferably within Banking Accounts, deposits and saving accounts and Point of Sales solutions.
  • The candidate requires a well-rounded skill set with a strong commitment to customer satisfaction and a get the job done type of attitude.
  • Problem Solving / Complexity / Innovation skills.
  • Ability to coordinate multiple change requests across the allocated domain (Accounts, deposits and saving accounts).
  • Ability to analyze and identify technical drawbacks and increase process efficiency by re-thinking.
  • Experience working closely with colleagues across other areas Sales, Operations, Finance, and others to drive improvement in efficiency and quality of the solutions.

Responsibilities

  • Be the translator between business needs into functional and technical specifications (documentation), validation with key areas (Front Office, IT, Business...), test cases definition & software testing (UAT), design, deployment, maintenance, and evolutions.
  • Be the Subject matter expert for the Assisted Channels Accounts, deposits and saving accounts domain, with full knowledge of the products, processes, channel challenges and competitor’s knowledge.
  • Identify business challenges and opportunities for improvement and find a solution using analysis to make strategic or tactical recommendations.

FAQs

What is the primary role of the Accounts, deposits and saving accounts Business Analyst?

The primary role is to serve as a translator between business needs and functional/technical specifications, focusing on the design and adaptation of processes and tools related to Accounts, deposits, and saving accounts.

What qualifications are required for this position?

A Bachelor's or Master's Degree related to Computer Engineering or a similar field is required, along with a high level of proficiency in English and Spanish.

How much experience is needed for this role?

More than 5 years of experience in related tasks is preferred.

Is knowledge of banking products necessary for this role?

Yes, the candidate must be a subject matter expert in the Accounts, deposits, and saving accounts domain, with a full knowledge of the products and processes involved.

What skills are important for this position?

Important skills include problem-solving, analytical thinking, project management, communication for impact, and the ability to work in an agile environment.

What type of projects will the Business Analyst work on?

The Business Analyst will work on projects involving the design, deployment, and improvement of front-end processes and tools for Accounts, deposits, and saving accounts, including coordination of testing and implementation initiatives.

Does the company offer opportunities for career growth?

Yes, there are possibilities for growth within the company and the Santander Group, along with opportunities to collaborate on international projects.

What is the work environment like at Openbank?

Openbank offers a dynamic and agile work environment, with a focus on innovation, collaboration, and employee well-being.

What types of benefits does the company provide?

The company offers competitive remuneration, an attractive benefits package, an excellent work environment, social clubs, and frequent events.

Is this position open to applicants from outside of Madrid or Valencia?

Yes, the company is open to considering applicants who are willing to relocate to Madrid or Valencia.

Openbank

Finance
Industry
1001-5000
Employees
1995
Founded Year

Mission & Purpose

Openbank is a digital-only bank based in Spain, offering a range of online banking services including savings accounts, loans, and investment products. Its ultimate mission is to provide innovative, user-friendly financial solutions with a focus on transparency and accessibility. The company's purpose is to revolutionise banking through advanced technology and a customer-centric approach, ensuring a seamless and efficient banking experience for its users.