Logo of Huzzle

Home

Matches

Explore

Manage

Accounts Receivable Supervisor

image

EY

1mo ago

  • Job
    Full-time
    Senior Level
  • People, HR & Administration
    Accounting & Tax
  • Calgary

AI generated summary

  • You need about 5 years as a supervisor or team lead, plus a degree in finance, accounting, or business administration, or equivalent experience in financial management.
  • You will lead a team, drive AR efficiency, conduct coaching sessions, analyze accounts, manage performance, and collaborate with stakeholders to achieve targets and enhance customer satisfaction.

Requirements

  • Approximately 5 years as supervisor or team lead with added financial management experience beneficial.
  • Bachelor’s degree in finance, accounting or business administration or equivalent years of relevant experience.

Responsibilities

  • Recruits, hires, and drives the onboarding/trainings for a team of professionals who deliver exceptional customer service and work together to achieve agreed-upon targets and goals.
  • Oversees the team’s effectiveness by reviewing AR reporting and following up with team to ensure alignment to the ARC Team Vision of “Mastering the Fundamentals”, driving Responsiveness-Accountability-Consistency-Follow Through. Reviews team portfolio for equity and provides guidance on prioritization of critical AR.
  • Holds one-on-one coaching sessions, building skills over time through training and development programs, as well as project assignments.
  • Continuous review of all AR processes to ensure efficiency and consistency across all business units. Recommends and drives process improvement initiative and implementation. Performs weekly analysis to find material AR as well as On-Account open payments to minimize exposure.
  • Aids in the analysis and preparation of critical AR and Sector/Industry Group focused account collection support.
  • Proficiently conducts account analysis in both open and closed payment history to find root causes on some of the complex cash applications.
  • Manages employee performance by having meaningful and consistent coaching discussions and completing performance evaluations.
  • Organizes and leads core team conference calls monthly to ease effective communication, teaming, and achievement of goals.
  • Collaborates with Sr ARC to manage escalations and resolve issues on time.
  • Provides guidance to team when preparing correct and complex AR reconciliation spreadsheets as required.
  • Reviews account assignments to set up client/account portfolio. Understands and eases complexity with client payment processes.
  • Solicits and appropriately responds to feedback from key stakeholders (ASFL) to ensure high quality and customer satisfaction.
  • While travel is generally not required on a regular basis certain circumstance may require attending a training session or attend a client meeting in a different location.

FAQs

What are the primary responsibilities of the Accounts Receivable Supervisor?

The primary responsibilities include overseeing the AR team, managing staff performance, providing coaching, conducting account analysis, driving process improvements, and ensuring customer satisfaction through effective communication.

What qualifications are required for this role?

Candidates must have approximately 5 years of supervisory or team lead experience, along with a Bachelor’s degree in finance, accounting, business administration, or equivalent relevant experience.

Is prior financial management experience beneficial for this role?

Yes, having financial management experience is beneficial but not mandatory.

What skills are essential for success in this position?

Essential skills include strong leadership and interpersonal attributes, effective communication skills, research and analytical abilities, exceptional customer service orientation, and proficiency in Microsoft Excel, PowerPoint, and Word.

How many Accounts Receivable Coordinators will the Supervisor oversee?

The Supervisor will oversee a group of approximately 10-14 Accounts Receivable Coordinators (ARCs).

What is the company culture like at EY?

EY promotes an inclusive culture where diversity is valued, and employees are encouraged to bring their authentic selves to work. The firm is committed to fostering an environment that respects different backgrounds and perspectives.

Are there opportunities for growth and development in this role?

Yes, the role offers learning opportunities to develop new skills and advance your career, including support and coaching from experienced colleagues.

Does this position require traveling?

Travel is generally not required on a regular basis; however, certain circumstances may require attending training sessions or client meetings in different locations.

How often will the Supervisor conduct performance evaluations?

The Supervisor is responsible for managing employee performance through meaningful coaching discussions and completing performance evaluations regularly.

What is the key vision for the Accounts Receivable team?

The key vision for the team is "Mastering the Fundamentals," which emphasizes Responsiveness, Accountability, Consistency, and Follow Through.

image

EY

Accounting
Industry
1-10
Employees

Mission & Purpose

EY exists to build a better working world, helping create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Find out more about the EY global network http://ey.com/en_gl/legal-statement