FAQs
What qualifications are required for the Admin Assistant position?
While specific qualifications are not detailed, the successful applicant should possess excellent communication skills, good IT skills, and the ability to prioritize workloads.
What is the main role of the Admin Assistant in the Rheumatology Administration Team?
The Admin Assistant will act as the first point of contact for patients attending the department, check patients in for their infusions, handle queries, and manage follow-up bookings and the waiting list.
Who will the Admin Assistant be working closely with?
The Admin Assistant will have key working relationships with administrative and clinical teams including nursing and medical staff, allied health professionals, and support workers.
Is prior experience in healthcare administration required for this role?
The job description does not specify prior experience in healthcare administration, but relevant experience may be beneficial.
What is expected in terms of customer service for this role?
The Admin Assistant is expected to deliver a high level of customer service, ensuring that patients feel welcomed and supported during their visits.
Are there opportunities for professional development in this role?
While the job description does not explicitly mention professional development, UCLH generally supports education and training related to staff roles.
How can I contact for more information about the position?
For further details or informal visits, you can contact Cagla Timur, Assistant General Manager, at cagla.timur@nhs.net.
What is the closing date for applications?
The vacancy may close before the current listed closing date, so you are advised not to delay submitting your application.
Is there a focus on sustainability within the organization?
Yes, UCLH is committed to sustainability and has pledged to become a carbon net zero health service, aiming for net zero for direct and indirect emissions by 2031 and 2040, respectively.
Where is the position primarily based?
The Admin Assistant position is primarily based in the Infusion Clinic within the Rheumatology Administration Team at University College London Hospitals NHS Foundation Trust.