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  • Job
    Full-time
    Entry & Junior Level
  • People, HR & Administration
  • Leicester

AI generated summary

  • You must interact effectively with UHL staff, department heads, senior managers, visiting clinicians, external organizations, patients, relatives, and other NHS Trust staff.
  • You will provide clerical support in the Admin Team, ensuring high standards in patient experience, assisting with reception, records, and preparing sessions, while promoting effective service delivery.

Requirements

  • UHL staff
  • Department Heads and Senior Managers
  • Visiting Clinicians
  • Relevant external Organisations e.g. GP surgeries, Ambulance Services
  • Patients and relatives, members of the public
  • Other NHS Trust staff

Responsibilities

  • - Ensure that your behaviours and values reflect those of UHL.
  • - Be flexible as you may be required to undertake cross site working to meet the needs of the service.
  • - Work predominantly within the Admin Team providing clerical and administrative support to the Outpatient/Day Case and Endoscopy Service.
  • - Promote an effective and efficient administration service including reception, records, preparation of sessions and work as part of a team providing a high quality service to clinical staff and patients.
  • - Ensure the highest standards for patient experience and quality are maintained.

FAQs

What are the working hours for the Admin Assistant position?

Normal working hours for the department are between 8am and 5pm, with flexibility required to work between 7:30 am and 6pm on certain days.

How many hours per week is the Admin Assistant role?

The Admin Assistant role is for 37.5 hours per week.

What type of skills are required for this position?

Effective interpersonal skills, excellent communication skills, and strong organisational abilities are required for this position.

Will there be opportunities for cross-site working?

Yes, the post holder will need to be flexible as they may be required to undertake cross-site working to meet the needs of the service.

What kind of benefits can employees expect?

Employees will receive at least 27 days' holiday each year, as well as additional benefits including occupational health and counselling services.

What will be the primary responsibilities of the Admin Assistant?

The Admin Assistant will provide clerical and administrative support to the Outpatient/Day Case and Endoscopy Service, ensuring an effective and efficient administration service.

Is training provided for this position?

While the job description does not specifically mention training, joining a passionate team typically includes opportunities for professional development and support.

Who will the Admin Assistant be working with?

The Admin Assistant will work with UHL staff, department heads, senior managers, visiting clinicians, external organisations, patients, and the public.

What values does UHL prioritize in its employees?

UHL prioritizes compassion, pride, inclusivity, and teamwork in its employees.

Who can I contact for more information about the position?

You can contact Hayley Hogg, Admin Manager, at hayley.hogg@uhl-tr.nhs.uk or call 01509 564308 for further details or informal visits.

NHS Trust providing caring at its best to residents of Leicester, Leicestershire & Rutland #TeamUHL

Science & Healthcare
Industry
10,001+
Employees
2000
Founded Year

Mission & Purpose

University Hospitals of Leicester NHS Trust provides a wide range of acute and specialist healthcare services across Leicester, Leicestershire, and Rutland. Their ultimate mission is to deliver high-quality, patient-centered care, advancing health and improving patient outcomes through excellent service and innovative practices. Their purpose is to offer accessible, comprehensive medical care, ensuring the well-being and health of their community.