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Admin Officer (Ref: 5332)

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Ministry of Justice

26d ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Government & Politics
    People, HR & Administration
  • Oxford

AI generated summary

  • You must have strong communication skills, be organized, adaptable, enjoy a busy environment, and be available for office-based work, including weekends and holidays.
  • You manage criminal digital files, book interpreters, host video links, type orders, and respond to judiciary and public queries while supporting various administrative functions.

Requirements

  • With a friendly and approachable manner, you’ll have good written and verbal communication skills with a desire to deliver proactive and effective support to customers by phone and email.
  • You’ll be skilled in organising your time, prioritising efficiently, able to multi-task and adapt to using various software packages.
  • You’ll enjoy working in a busy environment and helping court users navigate the justice system.
  • These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public.
  • Standard full time working hours are 37 hours per week.
  • HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment.
  • All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.
  • Applications for part-time working would be considered however due to the nature of the role the minimum the successful candidate would need to be able to work a minimum of 3 full working days (22.5 hours) per week.
  • The requirement to work Saturdays and Bank Holidays.
  • Successful candidates must undergo a criminal record check.
  • People working with government assets must complete baseline personnel security standard checks.
  • This Job Is Broadly Open To The Following Groups:
  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Responsibilities

  • Magistrates Court Admin staff are responsible for the management of the criminal digital files in preparation for hearings.
  • Other duties can include booking interpreters, hosting video links, typing orders and answering queries whether over the phone, by post or email from the judiciary, professionals or the public.
  • You will be assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS.

FAQs

What is the location of the Admin Officer position?

The Admin Officer position is based at Oxford Magistrates Court, OX1 1RZ.

What are the standard working hours for this role?

The standard full-time working hours for this role are 37 hours per week.

Are there flexible working options available for this position?

Yes, HMCTS welcomes part-time, flexible, and job-sharing working patterns, subject to business needs and prior agreement.

Is there a requirement to work weekends or public holidays?

Yes, there is a requirement to work Saturdays and Bank Holidays when necessary. You will be allocated a day off in lieu based on business needs.

What are the responsibilities of the Admin Officer?

The Admin Officer is responsible for managing criminal digital files, booking interpreters, typing orders, and answering queries from clients, judiciary, and professionals.

What skills are required for the Admin Officer role?

Candidates should have good written and verbal communication skills, excellent organizational abilities, and the capacity to multi-task while using various software packages.

What kind of support will successful candidates provide?

Successful candidates will provide excellent administrative support and customer service to court users, judiciary, and management.

Is the position eligible for a Skilled Worker Visa?

The starting salary for this role falls below the general salary threshold for sponsorship. Candidates must meet specific eligibility criteria to be considered for a Skilled Worker visa.

What benefits does HM Courts and Tribunals Service offer?

Benefits include access to learning and development, a Civil Service pension with significant employer contribution, annual leave, public holidays, and a supportive work environment that encourages inclusion and diversity.

What is the salary for this Admin Officer position?

The salary for this role is £24,202, with HMCTS contributing £7,011 towards a Civil Service Defined Benefit Pension scheme.

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Ministry of Justice

We protect & advance the UK's principles of justice, working to deliver a world-class justice system for all.

Government
Industry
10,001+
Employees
2007
Founded Year

Mission & Purpose

This is the official LinkedIn page of the UK Ministry of Justice.