Logo of Huzzle

Home

Matches

Explore

Manage

Find 29,000+ jobs, internships & events from 6,000+ top companies on Huzzle using AI

Administration Co-ordinator

image

University College London Hospitals NHS Foundation Trust

1mo ago

  • Job
    Full-time
    Junior & Mid Level
  • People, HR & Administration
    Healthcare
  • London

AI generated summary

  • You must provide high-quality secretarial support, manage correspondence, ensure data accuracy, respond to enquiries, supervise assistants, and maintain efficient workload prioritization.
  • You will provide secretarial support to medical staff, manage correspondence, book appointments, oversee data accuracy, and supervise administrative assistants while ensuring efficient departmental operations.

Requirements

  • Provide a high quality medical secretarial service to all medical staff.
  • Produce correspondence for clinical staff in connection with patients attending for treatment at the Hospital.
  • Distribute incoming and outgoing post to appropriate staff on a daily basis.
  • Responsible for the turnaround time of both clinical and non clinical workload to meet Trust guidelines.
  • Respond to enquiries either by phone or in person promptly or efficiently.
  • To provide cross cover for other Medical Secretaries as and when the need arises.
  • To assist in the organisation and prioritising of all workload ensuring the delivery of a time efficient service to all who use the department.
  • Ensuring patient demographic data is correct and that data capture is accurate and timely, proactively identifying trends and taking action to address them, and administering and maintaining all relevant hospital information systems.
  • Providing supervision to administrative assistants, including delegating tasks and duties, providing training to colleagues, cascading information within the team, and providing cross cover for other administrative staff.

Responsibilities

  • Provide a high quality medical secretarial service to all medical staff.
  • Produce correspondence for clinical staff in connection with patients attending for treatment at the Hospital.
  • Distribute incoming and outgoing post to appropriate staff on a daily basis.
  • Responsible for the turnaround time of both clinical and non clinical workload to meet Trust guidelines.
  • Respond to enquiries either by phone or in person promptly or efficiently.
  • To provide cross cover for other Medical Secretaries as and when the need arises.
  • To assist in the organisation and prioritising of all workload ensuring the delivery of a time efficient service to all who use the department.
  • Communicating clearly and effectively with the multidisciplinary team, patients, and their families, responding to telephone and email correspondence in a timely manner, acting as a point of contact for the department and specialty, and using developed communication skills to deal with stressful situations and patient complaints.
  • Receiving and registering referrals, and booking appointments for patients in line with the Trust’s Elective Access Policy, proactively monitoring the patient pathway to identify potential delays, taking part in PTL meetings, and ensuring adequate preparation for clinics or admissions.
  • Acting as secretariat for specialty meetings, providing diary management and support to the clinical team and supporting them on Trust administrative processes.
  • Ensuring patient demographic data is correct and that data capture is accurate and timely, proactively identifying trends and taking action to address them, and administering and maintaining all relevant hospital information systems.
  • Providing supervision to administrative assistants, including delegating tasks and duties, providing training to colleagues, cascading information within the team, and providing cross cover for other administrative staff.

FAQs

What is the primary role of the Administration Coordinator at UCLH?

The Administration Coordinator provides a high-quality medical secretarial service, manages correspondence for clinical staff, and ensures efficient administrative processes support clinical activity.

Who does the Administration Coordinator report to?

The Administration Coordinator works under the supervision of the Administration Team Leader.

What type of tasks will the Administration Coordinator be responsible for?

The tasks include producing correspondence, managing incoming and outgoing post, responding to enquiries, booking appointments, and ensuring accurate patient demographic data.

Is the Administration Coordinator involved in patient care?

While not directly involved in patient care, the Administration Coordinator supports patient pathways by booking appointments and monitoring delays.

What skills are necessary for the Administration Coordinator role?

Strong communication skills, ability to manage stressful situations, proficiency in administrative processes, and teamwork capabilities are essential for this role.

Will the Administration Coordinator have supervisory responsibilities?

Yes, the Administration Coordinator will provide supervision to administrative assistants, including delegating tasks, providing training, and cascading information within the team.

How does UCLH support sustainability in its operations?

UCLH is committed to sustainability, with targets to achieve carbon net zero for direct emissions by 2031 and indirect emissions by 2040.

Can I contact someone for more information about the role?

Yes, you can contact Baljinder Sidhu, the Administration Team Supervisor, at baljinder.sidhu@nhs.net for further details or informal visits.

What is the organizational structure of UCLH?

UCLH consists of multiple sites, including University College Hospital, National Hospital for Neurology and Neurosurgery, and several others offering acute and specialist services.

Are there opportunities for training and professional development in this role?

Yes, the Administration Coordinator role includes providing training to colleagues and potential opportunities for cross-cover and skill development within the administrative team.

image

University College London Hospitals NHS Foundation Trust

UCLH provides first-class acute and specialist services in six hospitals in central London.

Science & Healthcare
Industry
10,001+
Employees

Mission & Purpose

University College London Hospitals (UCLH) NHS Foundation Trust is one of the UK's largest and most renowned healthcare providers. The Trust delivers high-quality patient care across a range of specialties, including cancer, neurology, women’s health, and emergency services. UCLH is committed to clinical excellence, research, and education, aiming to improve health outcomes through innovative treatments and world-class facilities. Their mission is to provide exceptional care and to advance medical knowledge for the benefit of patients and the wider community.

OpportunitiesView all