FAQs
What is the primary role of the Administration Coordinator at UCLH?
The Administration Coordinator provides a high-quality medical secretarial service, manages correspondence for clinical staff, and ensures efficient administrative processes support clinical activity.
Who does the Administration Coordinator report to?
The Administration Coordinator works under the supervision of the Administration Team Leader.
What type of tasks will the Administration Coordinator be responsible for?
The tasks include producing correspondence, managing incoming and outgoing post, responding to enquiries, booking appointments, and ensuring accurate patient demographic data.
Is the Administration Coordinator involved in patient care?
While not directly involved in patient care, the Administration Coordinator supports patient pathways by booking appointments and monitoring delays.
What skills are necessary for the Administration Coordinator role?
Strong communication skills, ability to manage stressful situations, proficiency in administrative processes, and teamwork capabilities are essential for this role.
Will the Administration Coordinator have supervisory responsibilities?
Yes, the Administration Coordinator will provide supervision to administrative assistants, including delegating tasks, providing training, and cascading information within the team.
How does UCLH support sustainability in its operations?
UCLH is committed to sustainability, with targets to achieve carbon net zero for direct emissions by 2031 and indirect emissions by 2040.
Can I contact someone for more information about the role?
Yes, you can contact Baljinder Sidhu, the Administration Team Supervisor, at baljinder.sidhu@nhs.net for further details or informal visits.
What is the organizational structure of UCLH?
UCLH consists of multiple sites, including University College Hospital, National Hospital for Neurology and Neurosurgery, and several others offering acute and specialist services.
Are there opportunities for training and professional development in this role?
Yes, the Administration Coordinator role includes providing training to colleagues and potential opportunities for cross-cover and skill development within the administrative team.