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Administration Officer - Cardiff Civil Justice Centre (Ref: 5202)

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Ministry of Justice

29d ago

  • Job
    Full-time
    Entry & Junior Level
  • Government & Politics
    People, HR & Administration
  • Cardiff

AI generated summary

  • You should have excellent customer service skills, multitasking ability, strong communication, IT proficiency, and exceptional organizational skills.
  • You will prepare court papers, update records, verify documents, collect information for reports, and communicate with the public and judiciary.

Requirements

  • Friendly and approachable manner with excellent customer service skills.
  • Ability to multitask, whilst working in a fast-paced environment.
  • Good written and verbal communication skills.
  • IT proficient with the ability to learn and adapt to different technologies and software packages.
  • Excellent organisational skills.

Responsibilities

  • Preparing papers and files for court, tribunals, hearings and meetings
  • Creating and updating records on our in-house computer system and data input
  • Resulting courts accurately, interpreting accurately the information required on a court file.
  • Checking and verifying documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures.
  • Collecting and assembling information for returns, results, accounts, statements, warrants, statistical analysis, reports, etc
  • Communicating with the Public, the Judiciary, other Court and Tribunal Users and Representatives of other Agencies and Organisations

FAQs

Do we support remote work?

No, this is a court-based role and hybrid working will not be considered.

What are the standard working hours for this position?

The standard full-time working hours are 37 hours per week.

Is part-time or flexible working available?

Yes, HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment.

What skills are required for the Administration Officer role?

Required skills include excellent customer service skills, the ability to multitask in a fast-paced environment, good written and verbal communication skills, IT proficiency, and excellent organisational skills.

What kind of support will the Administration Officers provide?

Administration Officers will provide administrative support and customer service to court users, judiciary, and management, including preparing papers, updating records, and communicating with various stakeholders.

What is the salary for this position?

The salary for this position is £24,202, with an employer contribution of £7,011 towards a Civil Service Defined Benefit Pension scheme.

Are there any nationality requirements for this position?

Yes, this job is broadly open to UK nationals, Irish nationals, Commonwealth countries nationals with the right to work in the UK, and certain EU nationals with settled or pre-settled status under the European Union Settlement Scheme (EUSS).

Will candidates undergo any security checks?

Yes, successful candidates must undergo a criminal record check and complete baseline personnel security standard checks.

How can I find out more about the recruitment process?

More information about the recruitment process, benefits, and allowances can be found on the Candidate Information Page linked in the job description.

Who can I contact for more information or queries about the job?

You can contact the SSCL Recruitment Enquiries Team via email at moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk or by telephone at 0345 241 5358.

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Ministry of Justice

We protect & advance the UK's principles of justice, working to deliver a world-class justice system for all.

Government
Industry
10,001+
Employees
2007
Founded Year

Mission & Purpose

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