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Administrative Assistant 1

  • Job
    Full-time
    Entry, Junior & Mid Level
  • People, HR & Administration
  • Des Moines

AI generated summary

  • You must have strong organizational skills, effective communication, discretion with confidential info, a bachelor’s degree, four years of relevant experience, and 6 months in computerized report display.
  • You will manage print orders, coordinate with vendors, resolve customer inquiries, analyze data, and oversee inventory to ensure timely service delivery and customer satisfaction.

Requirements

  • Strong organizational abilities and attention to detail
  • Effective communication skills, with the ability to work well with internal teams and external customers
  • Ability to handle confidential information with discretion
  • Experience in managing and prioritizing multiple tasks in a fast-paced environment
  • Proficiency in customer service and problem-solving
  • Familiarity with inventory management and order processing systems is a plus
  • Knowledge of copyright restrictions
  • This position requires handling confidential information and the person selected will be required to have a Federal background check performed
  • Graduation from an accredited four-year college or university with a bachelor's degree in any field
  • A total of four years of education (as described in number one) and/or full-time experience in accounting, secretarial, or office support work collecting, compiling, reporting, examining and/or editing numerical data; coding and qualifying people for benefits, licenses, or other transactions; preparing and keeping budgetary accounts and projections; organizing and implementing office support operations; advising on procedural processes; or other work that provided direct support and exposure to substantive agency programs, where one year of full-time experience is equal to 30 semester hours of education
  • Current, continuous experience in the state executive branch that includes experience equal to 12 months of full-time work as a Secretary 2, Clerk Specialist, Public Service Supervisor, Accounting Technician (any level), Purchasing Assistant, or Human Resources Technical Assistant
  • 6 months experience in the display or printing of computerized reports

Responsibilities

  • Operational Support: Assist the DAS Print Manager with program management, providing advice on work processes, systems revisions, and goal tracking.
  • Order Management: Accurately record, route, and track incoming print orders, working directly with agencies to clarify and meet their specific needs.
  • Vendor Coordination: Decide when to process orders in-house or outsource, handling bids for external finishing services and ensuring timely job completion.
  • Customer Service: Serve as a point of contact for DAS Print, providing information, resolving conflicts, and assisting with order entry and print recommendations.
  • Data and Reporting: Gather, analyze, and report on performance metrics to ensure the timely delivery of services and customer satisfaction.
  • Inventory and Supplies Management: Manage supply orders and track inventory, ensuring that production is always fully stocked and equipped to meet demand.

FAQs

What are the primary responsibilities of the Administrative Assistant I position?

The Administrative Assistant I supports the daily operations of the DAS Print Services team, including operational support, order management, vendor coordination, customer service, data and reporting, and inventory and supplies management.

What qualifications are preferred for this role?

Preferred qualifications include strong organizational abilities, effective communication skills, experience managing multiple tasks in a fast-paced environment, proficiency in customer service, and familiarity with inventory management and order processing systems.

Is experience in print operations required for this position?

While experience in print operations is not mandatory, having at least 6 months of experience in the display or printing of computerized reports is preferred.

What educational background is required to apply for this position?

Applicants must have either a bachelor's degree from an accredited college or university, a combination of education and experience totaling four years, or current experience in the state executive branch with relevant roles.

What kind of benefits does the State of Iowa offer employees?

The State of Iowa offers a comprehensive benefits package, including paid time off, health, dental, and vision insurance, a retirement plan (IPERS), flexible spending accounts, free life insurance, and support programs.

Is confidentiality a concern for this job?

Yes, this position involves handling confidential information, and the selected candidate will be required to undergo a Federal background check.

What kind of work environment can I expect?

The work environment at DAS Print Services is collaborative and dynamic, where innovation and integrity drive success, and team members are encouraged to contribute and grow.

How can I apply for the Administrative Assistant I position?

Interested candidates can apply by visiting the designated application portal outlined in the job posting and submitting their application materials as instructed.

Are there opportunities for professional development in this role?

Yes, the State of Iowa supports professional development through continuous learning opportunities, including training programs, workshops, and tuition reimbursement.

What types of tasks will I be managing in this position?

Tasks may include tracking print orders, managing vendor relationships, providing customer service, analyzing performance metrics, and overseeing inventory and supply orders.

Job openings for the Executive Branch. Commercial, political, or other unrelated comments will be removed. #stateofiowa

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Mission & Purpose

The Iowa.gov website serves as the official online portal for the state of Iowa, providing residents, businesses, and visitors with access to a wide range of government services and information. The site facilitates online interactions with various state departments, offering resources such as tax information, vehicle registration, and public health services. Its ultimate mission is to enhance the efficiency and accessibility of state government services by providing a user-friendly platform for obtaining information and conducting transactions. The purpose of Iowa.gov is to improve public engagement and streamline governmental processes, ensuring that Iowans have convenient access to essential services and up-to-date information about their state government.