FAQs
What is the work schedule for the Administrative Assistant position?
The working pattern is 5 days a week from 08:30 until 17:00 with an hour for lunch.
Is prior experience required for this role?
Yes, previous administrative experience including audio typing skills is required.
What kind of training will be provided?
You will receive comprehensive training and support from an experienced Team Leader to help you succeed in the role.
Will I need to undergo a background check?
Yes, employment in this post requires an Enhanced Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of.
What software skills are necessary for this position?
You will need an understanding of Office 365, including Outlook, Word, and Excel.
What types of communication will I be responsible for in this role?
You will need to liaise with members of the public and various professionals, both in primary and secondary care services.
What is the importance of resilience in this role?
Given the nature of the service, some patients may contact us in distress. Resilience is important for managing these interactions, and training will be provided.
Are there opportunities for professional development?
Yes, you will receive regular supervision, yearly appraisals, and opportunities to contribute ideas for continuous improvement.
What are the main responsibilities of this position?
You will provide secretarial, administrative, and reception support, manage clinical correspondence, handle onward referral management, and take minutes for meetings.
Is there a specific skill level required for audio typing?
You must have an intermediate level of audio typing skills for this position.