FAQs
What is the primary role of the Administrative Assistant in the Imaging department?
The primary role includes making patients feel welcomed, scheduling appointments for various imaging examinations, handling telephone queries, and ensuring effective communication within the department and with service users.
What qualifications are required for the Administrative Assistant position?
Successful applicants must have good keyboard skills, be IT literate, have previous experience working with the public, possess good customer care skills, excellent communication skills, the ability to work as part of a team, flexibility, self-motivation, and experience in booking appointments.
Is prior experience in the healthcare field necessary for this position?
While prior experience in healthcare is not explicitly stated, previous experience working with the public and customer care skills are essential.
What are the working conditions like in this role?
This is a demanding role in a busy Imaging department, providing an opportunity to develop organizational skills while working as part of a team.
Who can I contact for more information about the job?
For further information, you can contact Peter Santos, the Admin Team Supervisor, at peter.santos@nhs.net.
Will there be an opportunity for informal visits?
Yes, for further details or informal visits, you can contact Shuhela Begum, the Imaging Admin Supervisor, at shuhela.begum3@nhs.net.
What values does UCLH promote within their team?
UCLH promotes values of safety, kindness, teamwork, and continuous improvement in their work culture.
Is this position suitable for someone looking to develop their career in administration?
Yes, this role offers an opportunity to develop organizational skills and gain valuable experience in a dynamic healthcare environment.
What happens if there are too many applications received before the closing date?
If a high number of applications are received, the application process may close early.
Where is the University College London Hospitals NHS Foundation Trust located?
UCLH operates across multiple sites including University College Hospital, National Hospital for Neurology and Neurosurgery, and several other specialized hospitals.