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Administrative Assistant

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NHS Scotland

29d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • People, HR & Administration
    Healthcare
  • Dundee

AI generated summary

  • You must have excellent communication and organizational skills, office experience, knowledge of medical terminology, and be willing to travel. PVG membership and confidentiality are essential.
  • You will manage and triage out-patient referrals, support administrative processes, travel for patient care, ensure confidentiality, and comply with healthcare standards and PVG membership.

Requirements

  • It is essential you possess excellent communication and organisational skills and the ability to work as part of a team are essential for this position. Previous experience in an office environment is essential as is the ability to work within a team environment. Knowledge of medical terminology and experience of would be advantageous and additional knowledge of NHS appointment booking systems would be desirable. You will have the ability to work on your own initiative and referring appropriately to the registered professional. Ability and willingness to travel throughout the area of service delivery is essential for this post to provide patient care. The duties of this post require the successful candidate to be a member of the Protecting Vulnerable Groups (PVG) Scheme. Confidentiality will be expected within all aspects of the role. You will be required to achieve the mandatory Induction standards for Healthcare Support Workers in Scotland and to comply with the Code of Conduct throughout your employment.

Responsibilities

  • Duties include management and triage of out-patient referrals to clinic appointments across CTAC sites in Angus, and supporting and facilitating administrative processes.
  • You will have the ability to work on your own initiative and referring appropriately to the registered professional.
  • Ability and willingness to travel throughout the area of service delivery is essential for this post to provide patient care.
  • The duties of this post require the successful candidate to be a member of the Protecting Vulnerable Groups (PVG) Scheme.
  • Confidentiality will be expected within all aspects of the role.
  • You will be required to achieve the mandatory Induction standards for Healthcare Support Workers in Scotland and to comply with the Code of Conduct throughout your employment.

FAQs

What is the job title for this position?

The job title for this position is Administrative Assistant.

What is the main purpose of the Administrative Assistant role in NHS Scotland?

The main purpose of the Administrative Assistant role is to provide care and support to patients and their carers within a clinic setting, as well as manage and triage out-patient referrals to clinic appointments across CTAC sites in Angus.

Is previous experience in an office environment required for this role?

Yes, previous experience in an office environment is essential for this position.

Are there any specific skills required for this job?

Yes, excellent communication and organisational skills, along with the ability to work as part of a team, are essential for this role.

Do I need to have knowledge of medical terminology?

Knowledge of medical terminology is advantageous for this position, although not mandatory.

Will I need to travel for this job?

Yes, the ability and willingness to travel throughout the area of service delivery is essential for this post to provide patient care.

What are the working hours for this position?

The working hours for this position are 20 hours per week, Monday to Friday.

Is there a requirement for confidentiality in this role?

Yes, confidentiality is expected within all aspects of the role.

Will I need to comply with any specific standards or codes?

Yes, you will be required to achieve the mandatory Induction standards for Healthcare Support Workers in Scotland and to comply with the Code of Conduct throughout your employment.

How can I apply for this position?

You should apply for this post by completing the application process on Jobtrain, and do not upload a CV as it will not be used for shortlisting purposes.

How will short-listed applicants be contacted?

Short-listed applicants will be contacted by email, so it is important to check your emails regularly, including your junk/spam folder.

Is this position eligible for Home Office sponsorship?

No, this post does not meet Home Office Guidelines for Sponsorship/Skilled Worker Visa.

Who can I contact for informal enquiries about the position?

You can contact Elaine Fleming, Clinical Team Leader, at 01241 822527 or via email at elaine.fleming@nhs.scot, or Yvonne Taylor, Charge Nurse, at 01241 822527 or via email at yvonne.taylor3@nhs.scot.

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NHS Scotland

Science & Healthcare
Industry
10,001+
Employees
1948
Founded Year

Mission & Purpose

Their mission is to provide healthcare services that are accessible to all residents of Scotland, promoting health and wellbeing while delivering high-quality care. Their purpose encompasses delivering comprehensive healthcare services, from primary care to specialized treatments, with a focus on improving health outcomes and ensuring equitable access to healthcare for all Scottish residents. They also emphasize public health initiatives and disease prevention strategies to enhance the overall health of the population.