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Administrative Assistant II

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CNA Insurance

3mo ago

  • Job
    Full-time
    Mid Level
  • People, HR & Administration
    Business, Operations & Strategy
  • Radnor
  • Quick Apply

AI generated summary

  • You should have strong communication, interpersonal, and organizational skills, proficiency in Microsoft Office, knowledge of the insurance industry, and at least four years of administrative experience.
  • You will assist management with administration tasks, coordinate meetings, prepare documents, resolve issues, support payroll processes, and may train staff while maintaining records and files.

Requirements

  • Excellent written and verbal communication skills including professional phone etiquette.
  • Excellent interpersonal skills with the ability to effectively interact with internal and external business partners and staff at all levels.
  • Strong computer skills including Microsoft Office suite and other business related software systems.
  • Excellent organizational skills including ability to prioritize and coordinate multiple tasks.
  • Overall general knowledge of the insurance industry and the business units.
  • Some college with course work in Marketing, Business, Accounting, etc. desirable.
  • Typically a minimum four years strong administrative experience.

Responsibilities

  • Performs a combination of duties in accordance with departmental guidelines:
  • Assists management in the coordination of organizational administration activities which may include but would not be limited to performance reviews, cost center updates, customer issues etc., and within scope of authority, resolves problems and issues independently and proactively.
  • Drafts, prepares and distributes correspondence, memos, and other documents and reports, which require the use of office technologies and software applications.
  • Collaborates with internal and external contacts regarding business unit administration issues and concerns.
  • Schedules and coordinates meetings, conferences, travel arrangements and maintains group or manager's business calendar.
  • Acting with a sense of urgency, prepares, processes and may submit reports, which may include timekeeping and other payroll/business operations processes; may train staff or management on timekeeping and other administrative processes.
  • May lead, mentor and train other staff.
  • May establish and maintain official documents and records in appropriate files.
  • May assist management in special projects.
  • May attend meetings, seminars etc. and records notes or provides information as needed.
  • May back up other Administrative Assistants, and may provide administrative assistance to other functional areas.

FAQs

What is the job title for this position?

The job title for this position is Administrative Assistant II.

What are the primary responsibilities of the Administrative Assistant II?

The primary responsibilities include performing complex administrative support, assisting management with organizational administration activities, drafting correspondence, scheduling meetings, and collaborating with internal and external contacts.

How many years of experience are typically required for this role?

Typically, a minimum of four years of strong administrative experience is required for this role.

Is a specific educational background required for this position?

While not mandatory, some college coursework in Marketing, Business, Accounting, or related fields is desirable.

Which software skills are important for this job?

Strong computer skills, particularly with the Microsoft Office suite and other business-related software systems, are important for this job.

Are there opportunities for professional growth within this role?

Yes, there are opportunities for professional growth as the position may involve leading, mentoring, and training other staff.

What type of communication skills are necessary for the Administrative Assistant II position?

Excellent written and verbal communication skills, including professional phone etiquette, are necessary for this position.

Does CNA provide any benefits for employees?

Yes, CNA offers a comprehensive and competitive benefits package to help employees and their family members achieve their physical, financial, emotional, and social well-being goals.

Who typically supervises the Administrative Assistant II?

The Administrative Assistant II is typically supervised by a supervisor or above.

Can the Administrative Assistant II assist in special projects?

Yes, the Administrative Assistant II may assist management in special projects as part of their responsibilities.

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CNA Insurance

CNA (NYSE: CNA) is a leading commercial property and casualty insurance company serving the global business community.

Finance
Industry
5001-10,000
Employees
1897
Founded Year

Mission & Purpose

CNA is one of the largest U.S. commercial property and casualty insurance companies. Backed by more than 125 years of experience, CNA provides a broad range of standard and specialized insurance products and services for businesses and professionals in the U.S., Canada and Europe.