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Administrative Assistant to Director of Food & Beverage - Conrad Manila

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Hilton

Nov 11

Applications are closed

  • Job
    Full-time
    Junior & Mid Level
  • People, HR & Administration
    Facilities Management

Requirements

  • Excellent verbal and written communication skills
  • Excellent administration and IT skills
  • Committed to delivering a high level of customer service, both internally and externally
  • Flexibility to respond to a range of different work situations
  • Ability to work under pressure
  • Previous administrative experience in a fast paced environment

Responsibilities

  • Opens incoming mail, dates stamps and distributes accordingly
  • Sends outgoing mail, both interoffice and outside of the hotel
  • Routes mail, faxes and other printed matter
  • Prepares and types correspondence and fairly complex numerical/financial reports, as directed
  • Prepares correspondence on behalf of management
  • Duplicates, copies and distributes and mails material for the department/office
  • Orders and maintains office supplies and equipment
  • Maintains files and equipment in an orderly and professional manner
  • Uses the property's email system and maintains their email box, as is policy
  • Additionally this position may or may not have access and/or control over the email box of assigned supervisor(s)
  • Appropriate business use of telephone and voice email system
  • Greets internal and external customers in a friendly and professional manner
  • Announces visitors and/or handles requests, as appropriate

FAQs

What are the primary responsibilities of the Administrative Assistant to the Director of Food & Beverage at Conrad Manila?

The primary responsibilities include providing administrative support such as typing, filing, answering telephones, maintaining appointment calendars, making travel arrangements, and performing general office duties.

What skills are required for this position?

Excellent verbal and written communication skills, strong administration and IT skills, and a commitment to delivering high levels of customer service are essential for this role.

Is previous experience necessary for this position?

Yes, previous administrative experience in a fast-paced environment is advantageous for this position.

How does this role contribute to the team?

The Administrative Assistant supports the team by handling various administrative tasks, ensuring the office runs smoothly, and providing excellent internal customer service.

What type of work environment can one expect in this role?

The work environment is fast-paced, requiring flexibility to respond to different situations and the ability to work under pressure.

What is the company's vision and approach?

Hilton's vision is "to fill the earth with the light and warmth of hospitality," which unites the team to create remarkable hospitality experiences for guests around the world.

Are there opportunities for professional growth within Hilton?

Yes, Hilton is dedicated to providing exceptional guest experiences and values its team members, which provides opportunities for professional development and growth within the company.

What is the importance of customer service in this role?

Committed customer service is crucial as the Administrative Assistant interacts with both internal and external customers, representing the company and ensuring satisfaction.

Will the Administrative Assistant have access to the Director's email?

This position may or may not have access and/or control over the email box of the assigned supervisor(s), depending on company policy.

Do Administrative Assistants at Hilton need to greet visitors?

Yes, greeting internal and external customers in a friendly and professional manner is part of the role's responsibilities.

An official account for Hilton, a leading global hospitality company filling the earth with light & warmth since 1919.

Travel & Leisure
Industry
10,001+
Employees
1919
Founded Year

Mission & Purpose

Hilton is a global hospitality company that operates a chain of hotels and resorts worldwide. They provide accommodation and services for travellers and guests, offering a range of options from luxury to budget-friendly hotels. Hilton's ultimate mission is to be the most hospitable company in the world, aiming to deliver exceptional guest experiences and create memorable moments for their customers. Their purpose is to provide a welcoming and comfortable environment where guests can relax, enjoy their stay, and feel cared for during their travels. They strive to offer consistent quality across their properties, with a focus on outstanding service, amenities, and personalised experiences to ensure guests feel valued and satisfied.

Benefits

  • Health & Welfare Benefit Plans

  • Retirement Savings Program

  • Mental Wellness Support

  • Flexible Schedules

  • Access to your pay when you need it ​​​​​​​through DailyPay

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