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Administrative Assistant - Women & Children

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The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust

11d ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • People, HR & Administration
    Healthcare

AI generated summary

  • You should know cancer pathways, use Microsoft Office, Patient Administration System, e-Referral system, and Somerset Cancer Register, and maintain accurate records per Trust standards.
  • You will provide admin support for cancer pathways, assist nurses, cover absences, maintain records, organize meetings, and use various software for data management and communication.

Requirements

  • - Have an understanding of cancer pathways, including the Faster Diagnosis Standard.
  • - Extensive use of various software programs to include Microsoft Word, Excel and PowerPoint, Patient Administration System, the national e-Referral system and the Somerset Cancer Register.
  • - Organise and attend meetings relevant to the Department.
  • - Responsible for maintaining both paper and computer records in accordance with Trust standards, ensuring that data entered onto any local or national system is accurate and complete.

Responsibilities

  • - Provide comprehensive administration support in the Women and Children Division to facilitate the patient journey through cancer pathways.
  • - Help provide cover for colleague’s annual leave/sickness/absence within the department under the supervision of management.
  • - Perform any other duties related to the work of the department as may be necessary to ensure the smooth running of the service whilst maintaining relationships to ensure effective communication and collaborative working.
  • - Provide administrative assistance to the Cancer Specialist Nurses within the Women and Children Division.
  • - Have an understanding of cancer pathways, including the Faster Diagnosis Standard.
  • - Use various software programs to include Microsoft Word, Excel and PowerPoint, Patient Administration System, the national e-Referral system and the Somerset Cancer Register.
  • - Organise and attend meetings relevant to the Department.
  • - Maintain both paper and computer records in accordance with Trust standards, ensuring that data entered onto any local or national system is accurate and complete.

FAQs

What are the primary responsibilities of the Administrative Assistant in the Women & Children Division?

The primary responsibilities include providing comprehensive administration support to facilitate the patient journey through cancer pathways, assisting Cancer Specialist Nurses, organizing and attending relevant meetings, maintaining paper and computer records, and ensuring effective communication within the department.

Is experience in healthcare administration required for this position?

While prior experience in healthcare administration is beneficial, it is not explicitly stated as a requirement. An understanding of cancer pathways and patient administration systems is important.

What software programs will I need to be proficient in?

You will need to have extensive use of various software programs, including Microsoft Word, Excel, PowerPoint, Patient Administration System, the national e-Referral system, and the Somerset Cancer Register.

Will I be required to cover for colleagues on leave?

Yes, under the supervision of management, you will be expected to provide cover for colleagues’ annual leave, sickness, or any absence within the department.

What is the work environment like at The Queen Elizabeth Hospital (QEH)?

The work environment is described as ambitious, supportive, and community-oriented, with a positive team spirit. The organization values kindness, wellness, and fairness and emphasizes continuous quality improvement.

Are there opportunities for professional development and apprenticeships?

Yes, The QEH is committed to being a place to learn and grow, offering recognized learning and apprenticeship programs.

Who can I contact for further information about the job?

You can contact Alison Melton, the Service Manager for Women & Children, at alison.melton@qehkl.nhs.uk for further details or informal visits.

When will the new electronic patient record (EPR) be implemented?

The new electronic patient record (EPR) is set to replace paper-based patient records starting in 2026.

What is the size of the patient population we serve?

The QEH provides services to around 331,000 people across west and north Norfolk, North Cambridgeshire, and South Lincolnshire.

What type of patients will I be assisting in this role?

You will be assisting patients within the Women and Children Division, specifically those navigating cancer pathways.

The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust

Working with patients, staff and partners to improve the health and clinical outcomes of our local communities.

Science & Healthcare
Industry
1001-5000
Employees
1980
Founded Year

Mission & Purpose

The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust provides a range of acute medical services, including emergency care, elective surgery, and specialized treatments in King's Lynn. Their mission is to deliver high-quality, patient-centered care to improve health outcomes and enhance patient experiences. Their purpose is to offer accessible, effective healthcare while continually improving services and supporting the well-being of their local community.