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Administrative Officer - Stafford (Ref: 5325)

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Government & Politics
    People, HR & Administration

AI generated summary

  • You must have excellent communication skills, be organized, able to multitask, adapt to software, and thrive in a busy environment while assisting court users with the justice system.
  • You will manage criminal digital files, book interpreters, host video links, type orders, and answer queries from judiciary, professionals, and the public while supporting case progression.

Requirements

  • With a friendly and approachable manner, you’ll have good written and verbal communication skills with a desire to deliver proactive and effective support to customers by phone and email.
  • You’ll be skilled in organising your time, prioritising efficiently, able to multi-task and adapt to using various software packages.
  • You’ll enjoy working in a busy environment and helping court users navigate the justice system.

Responsibilities

  • Magistrates Court Admin staff are responsible for the management of the criminal digital files in preparation for hearings.
  • Other duties can include booking interpreters, hosting video links, typing orders and answering queries whether over the phone, by post or email from the judiciary, professionals or the public.
  • You will be assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS.

FAQs

What is the location of the Administrative Officer position?

The position is based at Stafford Magistrates’ Court, Victoria Square, Stafford, ST16 2QQ.

What are the standard working hours for this role?

The standard full-time working hours are 37 hours per week.

Are part-time or flexible working options available for this role?

Yes, HMCTS welcomes part-time, flexible, and job-sharing working patterns, with a minimum of 24 hours over 3 days considered to meet business needs.

What key responsibilities does the Administrative Officer have?

Responsibilities include managing criminal digital files, booking interpreters, hosting video links, typing orders, and answering queries from the judiciary, professionals, or the public.

What skills are necessary for this Administrative Officer position?

Candidates should have good written and verbal communication skills, be well-organized, able to prioritize tasks, multi-task, and adapt to using various software packages.

Is there an eligibility requirement for the Skilled Worker Visa for this job?

Yes, the starting salary for this role falls below the general salary threshold for sponsorship, and candidates must meet specific criteria to qualify for the visa.

What are some benefits of working for HMCTS?

Benefits include access to learning and development, flexible working options, a Civil Service pension with substantial employer contributions, annual leave, public holidays, and a supportive working environment.

What is the salary for the Administrative Officer position?

The salary for this position is £24,202, with an employer contribution of £7,011 towards the Civil Service Defined Benefit Pension scheme.

Will successful applicants need to undergo a security check?

Yes, successful candidates must undergo a criminal record check and complete baseline personnel security standard checks.

Who can apply for this job?

This position is broadly open to UK nationals, nationals of the Republic of Ireland, Commonwealth countries, EU nationals with settled status, and individuals with specific immigration statuses.

We protect & advance the UK's principles of justice, working to deliver a world-class justice system for all.

Government
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10,001+
Employees
2007
Founded Year

Mission & Purpose

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