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Administrative Service Lead

  • Job
    Full-time
    Mid & Senior Level
  • People, HR & Administration
    Business, Operations & Strategy

AI generated summary

  • You must have leadership and staff management experience, strong time management and customer service skills, effective communication, ability to evaluate team performance, and data analysis skills.
  • You will coordinate the administration team, manage staff, assist senior leadership, support business management, analyze data, and ensure excellent customer service.

Requirements

  • - Leadership experience of overseeing a team
  • - Experience in staff management
  • - Experience in change management
  • - Excellent time management skills
  • - Excellent customer service
  • - Ability to communicate well with staff, patients, their carers, and other members of the multi-disciplinary team
  • - Ability to evaluate the performance of the admin team and identify areas of improvement
  • - Ability to contribute to, extract, and analyse data sets

Responsibilities

  • Lead and co-ordinate the administration team
  • Line manage staff
  • Support the Service lead and senior leadership team in delivering the service
  • Provide support for the business management aspects of the service
  • Be able to contribute to, extract and analyse data sets
  • Excellent customer service

FAQs

What is the main responsibility of the Administrative Service Lead?

The main responsibility is to lead and coordinate the administration team, providing high-quality administrative support to the senior management team across the respiratory service.

What qualifications are required for this position?

The position requires leadership experience in overseeing a team, experience in staff management, and a strong background in administrative support, including data extraction and analysis.

What type of skills are essential for this role?

Essential skills include excellent time management, customer service capabilities, communication skills, and the ability to evaluate team performance and identify areas for improvement.

Will the Administrative Service Lead have any managerial responsibilities?

Yes, the post holder will line manage staff and oversee the administration team.

What kind of support will the Administrative Service Lead provide to the senior management team?

The Lead will provide support with business management aspects, data extraction, and analysis, as well as attending service meetings and representing the service as necessary.

Is training and development offered for this position?

Yes, the role includes training, support, and development opportunities to enhance your career.

What flexible work options are available for this role?

Flexible working options are available to accommodate work-life balance.

Are there any specific administrative tasks involved in this role?

Yes, tasks include managing referrals, typing letters, overseeing waiting lists, report writing, data extraction, and general office administration.

How can I get in touch for more information about the job?

You can contact Maria Buxton, Consultant Respiratory Physiotherapist, via email at maria.buxton@nhs.net or by phone at 07775112680 for further details or informal visits.

Are there benefits related to travel?

Yes, there is an annual travel card loan available as part of the benefits package.

Our vision is to provide great care closer to home by following 4 values: Quality, Relationships, Delivery & Community

Science & Healthcare
Industry
1001-5000
Employees
2010
Founded Year

Mission & Purpose

Central London Community Healthcare NHS Trust provides a wide range of community health services, including nursing, therapy, and specialist care, across central London. Their mission is to deliver high-quality, patient-centered care that enhances health and well-being in the community. Their purpose is to support individuals by providing excellent care in their homes and local settings, promoting independence, and integrating services to meet diverse patient needs.