Administrative Support Assistant I

Navy Federal Credit Union

Aug 28

Applications are closed

Job
Full-time
Entry Level
People, HR & Administration
Pensacola

Requirements

Entry level position with little or no prior relevant training or work experience
Ability to work independently and in a team environment
Basic clerical, technical or administrative skills
Basic keyboarding/typing skills
Basic skill reviewing documents for errors, inconsistencies, or missing information
Basic word processing and spreadsheet software skills
Basic skill applying research and interpretation of findings to respond to requests
Basic skill exercising initiative and using good judgment to make sound decisions
Basic skill following, interpreting, and applying guidelines, procedures, practices, regulations
Basic skill maintaining accuracy with attention to detail and meeting deadlines
Basic skill performing mathematical calculations and working accurately with numbers
Basic verbal and written communication skills
Basic research, analytical, and problem-solving skills
Working knowledge of NFCU products, services, programs, policies, and procedures

Responsibilities

Receives, sorts and assigns incoming, mail and electronic correspondence
Monitor and respond to inquiries received through various media channels
Collect, prepare, and maintain data for analysis, reports, and reference
Collect, sort, and distribute reports, correspondence, on-line messages, and faxes
Identify, investigate, and resolve discrepancies/processing problems to include documentation and time-sensitive issues
Track and update action items in database(s)
Complete data entry in automated systems; may generate reports
Establish, organize, and maintain filing systems
Operate and maintain standard office equipment
Maintain hardcopy and/or computer-based files and records
Maintain and stock essential materials and supplies
Perform other duties as assigned

FAQs

Do we support remote work?

No, this is a full-time onsite position and not a hybrid role.

What are the working hours for this position?

The working hours are Monday to Friday, from 9:00 AM to 5:30 PM.

Is prior experience required for this job?

No, this is an entry-level position with little or no prior relevant training or work experience required.

What qualifications are desired for this role?

A working knowledge of NFCU products, services, programs, policies, and procedures is desired.

What types of tasks will I be responsible for in this position?

Responsibilities include sorting incoming mail, responding to inquiries, maintaining data for analysis, updating action items, and organizing filing systems, among other administrative duties.

Will I receive supervision while working in this role?

Yes, this position works under immediate supervision and is expected to follow basic processes and procedures.

What skills are necessary for this job?

Basic clerical, technical, or administrative skills, basic keyboarding and word processing skills, and ability to communicate effectively are necessary.

What does the company value in its employees?

The company values individuals who are passionate about making a difference in military members' and their families' lives and who also balance meaningful work with personal interests and relationships.

How does Navy Federal promote diversity in the workplace?

Navy Federal values, celebrates, and enacts diversity in the workplace and takes affirmative action to employ and advance in employment qualified individuals from diverse backgrounds.

Is there an assessment required for this position?

Yes, an assessment may be required to compete for this position.

Navy Federal Credit Union

Our Members Are the Mission

Finance

Industry

10,001+

Employees

1933

Founded Year

Mission & Purpose

Navy Federal is the world’s largest credit union, with more than 13 million members, $178 billion+ in assets and 24,000+ employees. Throughout campuses in Vienna, VA Pensacola, FL and Winchester, VA, as well as more than 350 branches, we serve the Armed Forces, Department of Defense, veterans and their families with world-class financial products and services. Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion. Equal Housing Lender