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Administrator

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Sussex Community NHS Foundation Trust

15d ago

  • Job
    Full-time
    Junior & Mid Level
  • People, HR & Administration
    Healthcare
  • Chichester

AI generated summary

  • You must provide administrative support, manage patient info, arrange meetings, take minutes, communicate with teams, maintain filing systems, cover workloads, and process purchases.
  • You will support clinical teams by managing patient records, processing referrals, arranging meetings, and handling inquiries while ensuring efficient communication and administrative tasks are completed.

Requirements

  • Provide administrative support to a number of clinical services, processing referrals, managing patient information, making appointments, writing and managing correspondence
  • Arranging routine meetings and producing, for approval, reports, charts and data analysis as required. Preparing agendas and taking minutes of meetings as required.
  • Be a point of contact for patients and professionals, providing a route of communication to the clinical teams and sharing information about the service as necessary.
  • Maintain and develop filing systems and information storage for services.
  • Assist the clinical services and undertake adhoc tasks as required
  • Provide support to other members of the Administration Hub, covering workloads and undertaking additional tasks as required.
  • To process purchase orders and order stationary, mobiles, uniforms and other items as requested by clinical teams and senior management.

Responsibilities

  • Act as a key point of contact for clinical services.
  • Ensure that patients, other members of the public, external stakeholders and colleagues within the Trust receive a courteous and supportive response to a range of queries and requests for information.
  • Play a key role in supporting clinical teams in the organisation and management of their patient caseloads.
  • Ensure that patient records are kept up to date and secure and respond to queries and requests for advice from the administrative support team.
  • Provide administrative support to a number of clinical services, processing referrals, managing patient information, making appointments, writing and managing correspondence.
  • Arrange routine meetings and produce, for approval, reports, charts and data analysis as required.
  • Prepare agendas and take minutes of meetings as required.
  • Be a point of contact for patients and professionals, providing a route of communication to the clinical teams and sharing information about the service as necessary.
  • Maintain and develop filing systems and information storage for services.
  • Assist the clinical services and undertake adhoc tasks as required.
  • Provide support to other members of the Administration Hub, covering workloads and undertaking additional tasks as required.
  • Process purchase orders and order stationary, mobiles, uniforms and other items as requested by clinical teams and senior management.

FAQs

What is the main role of the Administrator in the Bladder & Bowel Service?

The main role of the Administrator is to act as a key point of contact for clinical services, ensuring that patients and stakeholders receive courteous and supportive responses to queries and requests for information, while also supporting clinical teams in managing patient caseloads.

What kind of administrative support will I be providing?

You will be providing support such as processing referrals, managing patient information, making appointments, writing and managing correspondence, and producing reports and data analysis.

Will I be required to attend meetings?

Yes, you will be responsible for arranging routine meetings, preparing agendas, and taking minutes as required.

How does the Trust ensure staff well-being?

The Trust has received positive results in the NHS Staff Survey, scoring highly in areas such as compassionate culture, leadership, and staff wellbeing support.

What opportunities for training and development are available?

The Trust offers excellent training and development opportunities across a wide variety of services.

Is there flexibility in the working patterns?

Yes, we offer supportive flexible working patterns, including part-time, flexi time, annualised hours, and flexi retirement options.

Can I contact someone for further information about the role?

Yes, you can contact Claire Jolly, Admin Hub Team Lead, via email at claire.jolly@nhs.net or by phone at 07775818681 for further details or informal visits.

Are there any specific items I will be responsible for procuring?

Yes, you will process purchase orders and order stationery, mobiles, uniforms, and other items as requested by clinical teams and senior management.

Does the Trust have any support networks for staff?

Yes, the Trust has thriving BAME, Disability and Wellbeing, LGBT+, and Religion and Belief staff networks to promote inclusivity.

Where is the Trust located?

The Trust is located in beautiful Sussex, with easy access to the South Downs and the coast.

Sussex Community NHS Foundation Trust

Excellent care at the heart of the community.

Science & Healthcare
Industry
1001-5000
Employees
2010
Founded Year

Mission & Purpose

Sussex Community NHS Foundation Trust provides a range of community-based healthcare services across Sussex, including nursing, therapy, and specialist care. Their mission is to deliver high-quality, patient-centered care that supports people in their homes and communities, aiming to improve health outcomes and enhance well-being. Their purpose is to offer excellent community health services, promote independence, and integrate care to support patients' needs effectively.