FAQs
What are the primary responsibilities of the Administrative Assistant at Ventra Health?
The primary responsibilities include welcoming visitors, answering and referring inquiries, maintaining security procedures, managing incoming phone calls, receiving and logging mail, facilitating the Work Opportunity Tax Credit survey, and performing special projects as assigned.
What educational qualifications are required for this position?
A High School Diploma or GED is required, along with at least one to two years of receptionist or front office experience preferred.
What skills are necessary for the Administrative Assistant role?
Necessary skills include strong customer service abilities, effective communication, organizational skills, time management, attention to detail, and the ability to maintain confidentiality.
Is experience with HIPAA regulations preferred for this role?
Yes, a basic working knowledge of HIPAA privacy rules is preferred.
Are there opportunities for career advancement within the company?
While the job description does not explicitly mention career advancement, Ventra Health encourages a collaborative work environment, which may provide opportunities for personal growth and professional development.
What type of work environment can I expect at Ventra Health?
The work environment is collaborative and team-oriented, focused on inclusiveness and mutual respect.
Is it necessary to have prior experience in a healthcare setting to apply for this position?
Prior experience in a healthcare setting is not explicitly required, but having experience in a receptionist or front office role is preferred.
What should I do if I receive suspicious communication claiming to be from Ventra Health?
If you receive suspicious communication, you should verify it by contacting Ventra Health directly through their official channels, such as Careers@VentraHealth.com.
Is this position open to all candidates regardless of background?
Yes, Ventra Health is an equal opportunity employer and encourages applications from a diverse pool of candidates without regard to race, color, ethnicity, religion, sex, age, national origin, disability, sexual orientation, gender identity and expression, or veteran status.
Are there opportunities for training in this role?
While the job description does not specify training opportunities, it typically involves learning on the job and developing skills relevant to the administrative assistant position.