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Administrator - Health Visiting

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  • Job
    Full-time
    Junior Level
  • People, HR & Administration
    Healthcare
  • London

Requirements

  • General level of education NVQ - Levels 2 or equivalent
  • NVQ - level 3 or equivalent
  • Communication skills, both written and verbal
  • Ability to relate appropriately to staff at all levels
  • Problem solving skills
  • Influencing skills
  • Excellent organisational and administration skills - prioritising, meeting deadlines, setting standards
  • Ability to manage own workload and work under pressure
  • Ability/willingness to learn new skills
  • Word processing skills (Word, Excel etc)
  • Basic report writing skill
  • Ability to use range of IT software's including RIO and EPR
  • Have the ability to work flexibly within teams and work across the service including attending other community sites
  • Ability to support the well baby clinic
  • Have a minimum of 1 year experience of working with people effectively from various backgrounds
  • Experience of administrative duties
  • Experience of working in a team
  • An understanding of Community Health care of working with Children and Families
  • Knowledge/understanding of confidentiality issues
  • Have a understanding of the different needs of working with families in inner city and of the health visiting role
  • Working knowledge of the requirements of safeguarding children and families
  • Knowledge of risk and own limitations
  • Basic safeguarding training
  • Understanding of work with GP's Children's Centre and Early Years Settings.
  • Knowledge of clinical governance and risk
  • Understanding and demonstration of the Trust Values
  • Commitment and adherence to equality, diversity and inclusion
  • Flexible approach to work arrangements including a willingness to work and travel across sites independently

Responsibilities

  • Facilitate the smooth operation of the 0-5 and Single Point of Access (SPA) Teams by managing key administrative tasks such as appointment booking, maintaining team planners, and supporting safeguarding processes
  • Process daily operational reports, including birth and antenatal lists, demographic changes, and A&E reports, to ensure data accuracy and consistency across systems such as RIO and EPR.
  • Act as the first point of contact for enquiries, ensuring effective communication with internal teams and external partners, including social services, GP practices, and early years settings.
  • Compile and distribute safeguarding files, ensure the accuracy of sensitive information, and liaise with relevant stakeholders to support the continuity of care.
  • Deliver training to team members to foster a culture of learning and continuous improvement within the service.

FAQs

What is the working pattern for the Administrator - Health Visiting role?

The role offers both full-time (37.5 hours per week) and part-time (30 hours per week) working patterns.

How long is the contract for the Administrator position?

The contract is fixed term for a duration of 18 months.

Where is the job location?

The job is located at 6 Orsman Road, Haggerston, N1 5RA.

What salary can I expect for this position?

The salary ranges from £30,039 to £31,088 a year pro rata, including annual allowances.

What qualifications are required for this role?

A general level of education NVQ - Levels 2 or equivalent is essential, and an NVQ - Level 3 or equivalent is desirable.

What experience is necessary for applicants?

A minimum of 1 year experience in an administrative role and working effectively with people from various backgrounds is essential.

Is experience in the health sector necessary?

While not essential, experience or an understanding of community healthcare and working with children and families is desirable.

What skills are required for the Administrator role?

Essential skills include communication (written and verbal), problem-solving, excellent organisation and administration, and proficiency in IT software such as Word, Excel, RIO, and EPR.

Will I be required to participate in training?

Yes, part of the role includes delivering training to team members to promote a culture of learning and continuous improvement.

Are there opportunities for professional development?

Homerton Healthcare is committed to supporting and developing its staff, offering a range of benefits and professional development opportunities.

What are the expectations regarding confidentiality?

Candidates must have a knowledge and understanding of confidentiality issues, particularly concerning sensitive information pertaining to children and families.

Is this position subject to a DBS check?

Yes, this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and a Disclosure will be submitted to the Disclosure and Barring Service for any previous criminal convictions.

Can I apply if I require sponsorship to work in the UK?

Yes, applications from job seekers who require current Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.

Serving Hackney and City of London communities

Science & Healthcare
Industry
1001-5000
Employees
1986
Founded Year

Mission & Purpose

Homerton University Hospital NHS Foundation Trust serves the communities of Hackney and the City of London. It provides a range of services, including emergency care, elective procedures, and specialized treatments. Their mission is to deliver high-quality, compassionate healthcare that improves patient outcomes and enhances the quality of life for their community. Their purpose is to offer exceptional care through innovation, patient-centered practices, and dedication to the well-being of their patients.

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