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Administrator I - System & Applications Administration

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Cencora

Sep 14

  • Job
    Full-time
    Junior Level
  • Software Engineering
    IT & Cybersecurity
  • Pune
  • Quick Apply

AI generated summary

  • You need a Bachelor's in IT or related field, 1-3 years in IT/business intelligence, proficiency in BI tools, knowledge of OS environments, and strong problem-solving skills.
  • You will maintain systems, perform upgrades, manage user access, troubleshoot issues, support BI tools, ensure data integrity, and provide training while collaborating with cross-functional teams.

Requirements

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • 1-3 years of IT experience with a focus on business intelligence tools.
  • Proficiency in at least one business intelligence tool (e.g., Tableau, Power BI, SAP BusinessObjects).
  • Familiarity with Windows and Linux environments is a plus.
  • Strong problem-solving skills and ability to work effectively in a collaborative setting.
  • Experience with data visualization, data warehousing, or ETL processes.
  • Bachelor’s Degree in Computer Science, Information Technology or any other related discipline or equivalent related experience.
  • 0-2 years of directly-related or relevant experience, preferably in application support or system/application/database administration.
  • Behavioral Skills:
  • Assertiveness
  • Creativity & Innovation
  • Critical Thinking
  • Impact and Influencing
  • Multitasking
  • Prioritization and Organization
  • Technical Skills:
  • Identity & Access Management
  • Database Administration
  • IT Support like Software & Hardware Installation, Troubleshooting
  • Software Validation
  • Systems Integration
  • IT Regulatory Compliance like SOX Compliance
  • Tools Knowledge:
  • Software Configuration Management Tools like Ansible, Puppet
  • Citrix technologies like XenDesktop, XenApp, XenServer
  • Operating Systems & Servers like Windows, Linux, Citrix, IBM, Oracle, SQL
  • Enterprise Resource Planning (ERP) Systems like Sage, ASW, SAP
  • Software like Case Management System, HR Information Systems, Kronos(Timekeeping Software), PHS Health and Safety Management System
  • Java Frameworks like JDBC, Spring, ORM Solutions, JPA, JEE, JMS, Gradle, Object Oriented Design
  • Microsoft Office Suite
  • Relational Database Management System (RDBMS) Software
  • Customer Relationship Management (CRM) Systems like Salesforce Marketing Cloud, Sales Cloud
  • Internet Protocols like DNS, HTTP, LDAP, SMTP, Easy DNS, No IP

Responsibilities

  • Performs routine maintenance tasks and provides system support for operating environment components such as databases, operating systems, network interfaces, storage systems, servers, and associated hardware
  • Performs upgrades of databases such as adding new structures or elements & provides use of data access tools and techniques to enable information access by business users
  • Deploys patches and patching bundles for operating system, databases, and servers as per the recommended frequency
  • Codes, edits, and installs stored procedures and functions for accessing, maintaining, and populating databases
  • Executes backup and disaster recovery SOPs for all operating environment components as per defined schedule
  • Administers the set-up of new profiles, creates and updates access permissions and maintains user accounts for enterprise systems
  • Ensures operating environment readiness for new system or application installation or migration by coordinating between vendors, and infrastructure team, and conducting defined tests
  • Acts as Systems Administrator for various enterprise applications by addressing system problems and enhancing system functionality
  • Monitors, compiles, and reports statistical data and trends relating to space, capacity utilization, server load distribution, performance metrics, service level compliance, DBMS and other operational parameters
  • Makes appropriate modifications on client machines to facilitate the upgrades including upgrades to the database software, operating system, and adjustments to network related items
  • Researches and analyzes the various product and service codes, standardizes product and service codes and assigns customer codes to a standardized list of products and services
  • Researches issues and data discrepancies and facilitate process changes (internal and external) to ensure data integrity and quality
  • Provides and/or coordinates training sessions and technical support for prospective, new and existing users
  • Participates in programming and testing of software changes and coordinates the development of supporting documentation and user training
  • Supports and complies with company’s policies pertaining to HIPAA, ensures the integrity and safeguards protected health information (PHI)
  • Establishes audit objectives and devises audit plans to ensure continued data integrity and security in our applications systems and assists in system audit responses
  • Administer and maintain the business intelligence application to ensure optimal performance and availability
  • Configure user access, security settings, and system parameters within the BI tool
  • Monitor system performance, troubleshoot issues, and implement necessary updates or patches
  • Work with lead admins in addressing identified vulnerabilities
  • Screen all incoming Change Request and plan for maintenance, testing & Sign off
  • Collaborate with internal teams to understand BI requirements and provide technical support as needed
  • Assist in managing Windows and Linux infrastructure components as needed
  • Help with on-call support, Request queue management, incident resolution and maintenance activities during business off-hours
  • Support cross-functional teams by providing technical expertise on BI tools and infrastructure

FAQs

What is the job title for this position?

The job title is Administrator I - System & Applications Administration.

What are the primary responsibilities of the Administrator I role?

The primary responsibilities include performing routine maintenance tasks, providing system support for operating environments, upgrading databases, administering user accounts, monitoring system performance, and ensuring compliance with HIPAA regulations.

What educational qualifications are required for this position?

A Bachelor’s Degree in Computer Science, Information Technology, or a related discipline is required.

How much relevant experience is needed for this role?

The position requires 0-2 years of directly-related or relevant experience, preferably in application support or system/application/database administration.

Which skills and knowledge are important for this role?

Important skills include technical knowledge in database administration, IT support, and regulatory compliance. Behavioral skills such as critical thinking, multitasking, and organization are also essential.

What technical skills should candidates possess?

Candidates should have skills in Identity & Access Management, Database Administration, Software & Hardware Installation, and IT Regulatory Compliance.

Are there any preferred certifications for this position?

Yes, preferred certifications include Salesforce Certified Administrator, Microsoft Certified Systems Administrator (MCSA), Microsoft Certified IT Professional, and ITIL/ITSM Certifications.

What tools or technologies are associated with this role?

Familiarity with tools such as software configuration management tools (like Ansible, Puppet), operating systems (Windows, Linux), and ERP systems (like SAP) is beneficial.

Will there be opportunities for training and technical support for users?

Yes, the role involves providing and/or coordinating training sessions and technical support for prospective, new, and existing users.

What company values does Cencora emphasize for this role?

Cencora emphasizes the importance of creating healthier futures and values teamwork, individual contributions, and equal employment opportunities.

Is prior experience with business intelligence tools necessary?

Yes, candidates should have 1-3 years of IT experience with a focus on business intelligence tools and proficiency in at least one BI tool, such as Tableau or Power BI.

How does Cencora support individuals with disabilities?

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process and assesses requests on a case-by-case basis.

Science & Healthcare
Industry
10,001+
Employees

Mission & Purpose

Cencora, a company building on the legacy of AmerisourceBergen, is a leading global pharmaceutical solutions organization centered on improving the lives of people and animals around the world. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them. We also help our partners bring their innovations to patients more efficiently to accelerate positive outcomes. Becoming Cencora has allowed us to combine all the companies and services of AmerisourceBergen. Now, as a unified and internationally inclusive brand, we’re continuing to invest in and focus on our core pharmaceutical distribution business, while also growing our platform of pharma and biopharma services to support pharmaceutical innovation and access. Our 46,000+ worldwide team members are shaping the future of healthcare through the power of our purpose: We are united in our responsibility to create healthier futures.