Logo of Huzzle

Home

Matches

Explore

Manage

Advanced Automation Engineer - DCS

image

Honeywell

9d ago

  • Job
    Full-time
    Expert Level
  • Engineering
    IT & Cybersecurity
  • Dublin

AI generated summary

  • You need 10+ years in field service engineering, experience with Experion PKS, a relevant degree or apprenticeship, project management skills, and strong interpersonal abilities.
  • You will support service delivery, address customer needs, identify growth opportunities, perform system upgrades and maintenance, ensure quality and safety, and collaborate with sales for business development.

Requirements

  • - Awareness of electronic systems (installation/configuration/implementation)
  • - Understand the project life cycle from requirements to delivery
  • - Understanding the cost structure of service agreements and making appropriate cost-effective decisions
  • - Knowledge of project management skills: able to use project documentation
  • - English at proficient level (able to read, write and understand spoken English)
  • - Excellent interpersonal skills
  • - Excellent customer handling skills
  • - Ability to multi-task and prioritise work
  • - Self-motivated and able to work with minimum supervision
  • - Full Ireland Driving License
  • - 10+ year of experience in field service engineering
  • - Experience with Experion PKS Hardware & Software, in addition to Hiway, TDC, & TPS system experience including LCN, UCN, and Hiway equipment, along with PC/Networking experience
  • - Degree qualification Or equivalent Apprenticeship Qualification in an area of Technology - Electronics, Automation, Control/Instrumentation, Cyber, Computer Science
  • - Minimum one Level 4 CEAT (or two Level 3 CEAT certification)

Responsibilities

  • Support the LSS (Life Cycle Service & Support) business and drive the Services business growth and profitability with customer satisfaction and safety record.
  • Responsible of the delivery of the support services to customers respecting global standards and processes.
  • Understand customer needs and resolve issues through technical knowledge.
  • Knows customer’s site and contacts and uses Honeywell support network to provide excellent service and quality to customer.
  • Focuses on Customer growth and development.
  • Identifies service business opportunities in the customers’ installed base.
  • Represents Honeywell in all customer interactions in a manner that is consistent with Honeywell values.
  • Safety: meet the Corporate, customer and legal obligations of Health, Safety and Environment (trainings, use of PPEs and safety observations)
  • Customer growth and development: Identifies and develops opportunities for business growth cooperating actively with sales to progress them having an active and influential role with the customer to develop the solution. Actively engages with sales to pursue the opportunities (actively generates sales leads)
  • System upgrades and modifications (Installation/configuration/implementation & commissioning) of Honeywell’s product range including Industrial control & safety systems, 3rd party DCS Systems or SCADA products to meet customer specifications. Performs systems modification and upgrades (of different level of complexity according to job qualification)
  • Maintain the customer equipment to the required standard regularly performs preventive maintenance and promptly intervene on maintenance needs
  • System diagnosis: Diagnosis and escalation for rectification of issues in application software.
  • Quality of delivery: Deliver promptly against service request, respecting agreed timing
  • Internal processes and reporting: Adopt and adhere to global standard in terms of tracking of actions (tools and timing) and promptly submit timesheets and billable work to ensure on time invoicing
  • Application support: based on business requirements and resource planning by the company, dedicated application support will be given to selected customers
  • On request of management participation in progress meetings with customers

FAQs

What is the primary responsibility of the Advanced Automation Engineer - DCS?

The primary responsibility is to perform maintenance, audits, configuration, programming, installation/commissioning, upgrades, and migration of complex Honeywell control systems while ensuring customer satisfaction and adhering to safety standards.

What qualifications are required for this position?

Candidates should have 10+ years of experience in field service engineering, experience with Experion PKS Hardware & Software, and a degree or equivalent apprenticeship in Technology, Electronics, Automation, Control/Instrumentation, Cyber, or Computer Science.

Is travel required for this job?

Yes, a full driving license for Ireland is required as the role involves customer site visits.

What kind of support will the engineer provide to customers?

The engineer will provide application support, perform system upgrades and modifications, and diagnose issues in application software while ensuring the quality and timeliness of service delivery.

Are there opportunities for business growth within the role?

Yes, the role involves identifying and developing opportunities for business growth by actively engaging with customers and collaborating with the sales team.

What technical skills are required for this position?

Required technical skills include an awareness of electronic systems, understanding the project life cycle, project management skills, and proficiency in English.

What are the work environment expectations for this role?

The work environment expects the engineer to be self-motivated, able to work with minimum supervision, and maintain excellent interpersonal and customer handling skills.

Does the job require adherence to safety standards?

Yes, adherence to corporate, customer, and legal obligations regarding health, safety, and the environment is mandatory.

Is there a specific location for this job?

Yes, the location of the job is Centrepoint Business Park, Oak Road, Dublin, Ireland.

What is the job ID associated with this position?

The job ID for this position is HRD241644.

Honeywell

The future is what we make it!

Manufacturing & Electronics
Industry
10,001+
Employees
1906
Founded Year

Mission & Purpose

Honeywell is a Fortune 100 company that invents and manufactures technologies to address tough challenges linked to global macrotrends such as safety, security, and energy. With approximately 110,000 employees worldwide, including more than 19,000 engineers and scientists, we have an unrelenting focus on quality, delivery, value, and technology in everything we make and do.

Benefits

  • Medical Insurance

  • ​​​​​​​Parental Leave

  • Life Assurance

  • Retirement Plan