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AE - Sales Leader

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American Eagle Outfitters Inc.

21d ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Knoxville

AI generated summary

  • You love AE and Aerie, have retail management experience, excel at multitasking and time management, possess strong business acumen, and have flexible availability for guest service.
  • You drive sales through guest engagement, lead and motivate the team, recruit and train talent, foster teamwork, uphold visual standards, and ensure safety and compliance in store operations.

Requirements

  • You love AE and Aerie products!
  • You've led teams in a retail management role previously - #practicemakesperfect!
  • You can multi-task and have attention to detail; priority-setting and time management are your strong suits.
  • Business acumen? You've got it!
  • You have flexible availability - you're available to work when the guest shops!

Responsibilities

  • You have a passion for driving sales: As a key LOD (Leader on Duty), you're an expert at driving sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a best-in-class, in-store guest experience. You support Store Leadership in doing what it takes to maximize business opportunities to drive KPI results.
  • You're a people leader: You're all about motivating and inspiring the team through AEO's core values. You're a role-model leader and you always hold associates accountable to rocking AEO's service standards, especially on the Salesfloor and in the Fitting Room.
  • You've got an eye for talent and a love of training: You make it a top priority to recruit and hire strong talent to ensure the store is always staffed to meet business needs. You take pride in training and developing associates to ensure they continue to provide outstanding service and represent a Guest First culture.
  • You know that teamwork makes the dream work: You challenge Sales and Stock Associates with clear, attainable goals and consistently provide ongoing performance feedback through real-time coaching. You motivate associates and drive engagement by celebrating outstanding performance - #winning!
  • You're a visual & operational innovator: You're a natural at executing and innovating daily visual and operational procedures including shipment processing, merchandising moves and visual standards. Most importantly, you ensure the Fitting Rooms are always guest-ready and rocking AEO Brand Standards.
  • Integrity is your middle name: You ensure store safety standards are maintained, you're committed to Asset Protection standards, you always adhere to AEO's policies and procedures, and you do the right thing - always.

FAQs

What is the main responsibility of the Sales Leader role?

The main responsibility of the Sales Leader is to support the Store Leadership Team by managing Leader on Duty (LOD) shifts and ensuring a stellar guest experience while driving sales results.

What skill set is required for this position?

Candidates should have prior experience in retail management, strong multi-tasking abilities, attention to detail, business acumen, and the ability to motivate and inspire a team.

What qualities should I possess to be a good fit for this role?

A good fit for this role would include a passion for AE and Aerie products, strong leadership and training skills, excellent time management, and flexible availability to work during peak shopping times.

Are there opportunities for career advancement in this role?

Yes, associates are given opportunities for development, the chance to learn new skills, and great potential for career advancement.

What benefits do associates receive?

Associates receive a 40% discount on products at both AE and Aerie year-round, as well as participation in store contests for the chance to win free merchandise and other exclusive prizes.

How important is teamwork in the Sales Leader position?

Teamwork is essential in this role as the Sales Leader will challenge and motivate Sales and Stock Associates, providing ongoing feedback and celebrating outstanding performance.

What does the company value in its leaders?

The company values integrity, accountability, motivation, and a commitment to maintaining store safety standards and asset protection.

How does the Sales Leader ensure guest satisfaction?

The Sales Leader maximizes fitting room and sales floor productivity while providing a best-in-class in-store guest experience to build loyalty and drive sales.

Is prior retail management experience necessary for this role?

Yes, candidates should have previous experience leading teams in a retail management role to be successful.

What will my schedule look like as a Sales Leader?

The schedule may vary, but flexibility is required as you will be expected to work when guests are shopping.

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American Eagle Outfitters Inc.

Be Part of Something REAL.

Retail & Consumer Goods
Industry
10,001+
Employees
1977
Founded Year

Mission & Purpose

American Eagle Outfitters (AEO) is a leading global retailer that specialises in offering high-quality, on-trend clothing, accessories, and personal care products under its American Eagle and Aerie brands. Their ultimate mission is to inspire and empower customers to express their true selves through their fashion choices. The purpose of AEO is to provide stylish, comfortable, and affordable apparel that resonates with the youthful spirit of their customers. They aim to foster a strong sense of community and inclusivity, encouraging individuality and self-confidence while also prioritising sustainability and ethical practices in their operations.