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AE - Sales Leader

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Columbia, +1

AI generated summary

  • You love AE and Aerie products, have led retail teams, excel in multitasking and time management, possess business acumen, and have flexible availability for guests.
  • You drive sales and enhance guest experiences, lead and motivate teams, recruit and train talent, collaborate on goals, innovate visual standards, and ensure store safety and integrity.

Requirements

  • You love AE and Aerie products!
  • You've led teams in a retail management role previously - #practicemakesperfect!
  • You can multi-task and have attention to detail; priority-setting and time management are your strong suits.
  • Business acumen? You've got it!
  • You have flexible availability - you're available to work when the guest shops!

Responsibilities

  • You have a passion for driving sales: As a key LOD (Leader on Duty), you're an expert at driving sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a best-in-class, in-store guest experience. You support Store Leadership in doing what it takes to maximize business opportunities to drive KPI results.
  • You're a people leader: You're all about motivating and inspiring the team through AEO's core values. You're a role-model leader and you always hold associates accountable to rocking AEO's service standards, especially on the Salesfloor and in the Fitting Room.
  • You've got an eye for talent and a love of training: You make it a top priority to recruit and hire strong talent to ensure the store is always staffed to meet business needs. You take pride in training and developing associates to ensure they continue to provide outstanding service and represent a Guest First culture.
  • You know that teamwork makes the dream work: You challenge Sales and Stock Associates with clear, attainable goals and consistently provide ongoing performance feedback through real-time coaching. You motivate associates and drive engagement by celebrating outstanding performance - #winning!
  • You're a visual & operational innovator: You're a natural at executing and innovating daily visual and operational procedures including shipment processing, merchandising moves and visual standards. Most importantly, you ensure the Fitting Rooms are always guest-ready and rocking AEO Brand Standards.
  • Integrity is your middle name: You ensure store safety standards are maintained, you're committed to Asset Protection standards, you always adhere to AEO's policies and procedures, and you do the right thing - always.

FAQs

What is the main responsibility of the Sales Leader?

The main responsibility of the Sales Leader is to support the Store Leadership Team by managing daily operations, driving sales results, and ensuring a stellar guest experience.

What does being a Leader on Duty (LOD) entail?

As an LOD, you are responsible for maximizing Fitting Room and Salesfloor productivity, driving sales, and building guest loyalty through an exceptional in-store experience.

What qualities are important for a Sales Leader at AEO?

Important qualities include a passion for driving sales, strong leadership skills, talent recruitment and training abilities, teamwork, innovation in visual and operational procedures, and a commitment to integrity and company standards.

How does a Sales Leader motivate and engage the team?

A Sales Leader motivates and engages the team by setting clear and attainable goals, providing ongoing performance feedback through coaching, and celebrating outstanding performance.

What kind of experience should candidates have for this role?

Candidates should have previous experience leading teams in a retail management role and a passion for AEO and Aerie products.

Is flexible availability required for the Sales Leader position?

Yes, flexible availability is necessary as Sales Leaders need to work when guests shop.

Are there any employee discounts available?

Yes, associates receive a 40% discount on products at both AE and Aerie year-round, along with additional seasonal discounts.

What opportunities for career advancement does AEO provide?

AEO offers opportunities for development, skill learning, and great potential for career advancement within the company.

How do associates feel about working at AEO?

Associates love working at AEO because they work with REAL people, have opportunities for development, receive discounts, and can participate in store contests for prizes.

What role does integrity play in the Sales Leader position?

Integrity is crucial in the Sales Leader position as it involves maintaining safety standards, adhering to Asset Protection guidelines, and consistently following AEO's policies and procedures.

Be Part of Something REAL.

Retail & Consumer Goods
Industry
10,001+
Employees
1977
Founded Year

Mission & Purpose

American Eagle Outfitters (AEO) is a leading global retailer that specialises in offering high-quality, on-trend clothing, accessories, and personal care products under its American Eagle and Aerie brands. Their ultimate mission is to inspire and empower customers to express their true selves through their fashion choices. The purpose of AEO is to provide stylish, comfortable, and affordable apparel that resonates with the youthful spirit of their customers. They aim to foster a strong sense of community and inclusivity, encouraging individuality and self-confidence while also prioritising sustainability and ethical practices in their operations.