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Aerie - Sales Leader

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American Eagle Outfitters Inc.

5d ago

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Holyoke

AI generated summary

  • You love our products, have retail management experience, excel at multitasking, possess strong business acumen, and have flexible availability to work when guests shop.
  • You drive sales, inspire and train your team, set clear goals, execute visual standards, ensure safety, and uphold service excellence for an outstanding guest experience.

Requirements

  • You love AE and Aerie products!
  • You've led teams in a retail management role previously - #practicemakesperfect!
  • You can multi-task and have attention to detail; priority-setting and time management are your strong suits.
  • Business acumen? You've got it!
  • You have flexible availability - you're available to work when the guest shops!

Responsibilities

  • You have a passion for driving sales: As a key LOD (Leader on Duty), you're an expert at driving sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a best-in-class, in-store guest experience. You support Store Leadership in doing what it takes to maximize business opportunities to drive KPI results.
  • You're a people leader: You're all about motivating and inspiring the team through AEO's core values. You're a role-model leader and you always hold associates accountable to rocking AEO's service standards, especially on the Salesfloor and in the Fitting Room.
  • You've got an eye for talent and a love of training: You make it a top priority to recruit and hire strong talent to ensure the store is always staffed to meet business needs. You take pride in training and developing associates to ensure they continue to provide outstanding service and represent a Guest First culture.
  • You know that teamwork makes the dream work: You challenge Sales and Stock Associates with clear, attainable goals and consistently provide ongoing performance feedback through real-time coaching. You motivate associates and drive engagement by celebrating outstanding performance - #winning!
  • You're a visual & operational innovator: You're a natural at executing and innovating daily visual and operational procedures including shipment processing, merchandising moves and visual standards. Most importantly, you ensure the Fitting Rooms are always guest-ready and rocking AEO Brand Standards.
  • Integrity is your middle name: You ensure store safety standards are maintained, you're committed to Asset Protection standards, you always adhere to AEO's policies and procedures, and you do the right thing - always.

FAQs

What is the primary role of the Sales Leader at Aerie?

The primary role of the Sales Leader is to support the Store Leadership Team by conducting Leader on Duty (LOD) shifts, ensuring a stellar guest experience, and overseeing daily store operations.

What are the key responsibilities of a Sales Leader?

Key responsibilities include driving sales through Fitting Room and Salesfloor productivity, motivating and training associates, providing ongoing performance feedback, executing visual and operational procedures, and maintaining store safety and integrity.

What qualities are essential for a Sales Leader candidate?

Essential qualities include a passion for AE and Aerie products, prior experience in retail management, strong multitasking abilities, business acumen, and flexible availability.

Is prior retail management experience required for the Sales Leader position?

Yes, previous experience in a retail management role is preferred as it helps in effectively leading teams.

What employee benefits are offered to associates working at AEO?

Associates enjoy benefits such as discounts on products (40% off at AE & Aerie year-round), opportunities for development and career advancement, and participation in store contests for prizes.

How does Aerie promote teamwork among associates?

Aerie promotes teamwork by setting clear, attainable goals for Sales and Stock Associates, providing real-time coaching, and celebrating outstanding performance to drive engagement.

What is meant by "Guest First culture" at Aerie?

"Guest First culture" refers to prioritizing exceptional customer service and ensuring associates are trained to provide outstanding service to guests.

What are the sales expectations for a Sales Leader?

Sales Leaders are expected to maximize productivity on the Salesfloor and in Fitting Rooms, drive guest loyalty, and support Store Leadership in achieving key performance indicators (KPIs).

Are there opportunities for career advancement within AEO?

Yes, AEO offers opportunities for development and career advancement to its associates.

Is a flexible availability a requirement for the Sales Leader position?

Yes, candidates must have flexible availability to work when guests are shopping.

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American Eagle Outfitters Inc.

Be Part of Something REAL.

Retail & Consumer Goods
Industry
10,001+
Employees
1977
Founded Year

Mission & Purpose

American Eagle Outfitters (AEO) is a leading global retailer that specialises in offering high-quality, on-trend clothing, accessories, and personal care products under its American Eagle and Aerie brands. Their ultimate mission is to inspire and empower customers to express their true selves through their fashion choices. The purpose of AEO is to provide stylish, comfortable, and affordable apparel that resonates with the youthful spirit of their customers. They aim to foster a strong sense of community and inclusivity, encouraging individuality and self-confidence while also prioritising sustainability and ethical practices in their operations.