Aftermarket Sales Representative

Caterpillar Inc.

2mo ago

Applications are closed

Job
Full-time
Mid & Senior Level
Sales & Business Development
Cary

Requirements

Industry Knowledge: Experience in the aftermarket and services business. Knowledge of construction industry trends, directions, major issues; ability to apply industry knowledge appropriately to diverse situations
Relationship Management: Build strong relationships within Caterpillar matrix organization to influence results for assigned dealer territories
Effective Communications: Ability to engage with all levels of an organization (individual contributor through management) to motivate, influence change, and execute with ambiguity
Negotiating: Demonstrates both empathy and assertiveness when communicating a need or defending a position
Customer Focus: Solution-oriented attitude, persistence and resilience, and customer-back mindset
Decision Making and Critical Thinking: Ability to accurately analyze situations and reach productive decisions based on informed judgement
Bachelor’s degree
Prior experience in a dealer-facing field assignment (or equivalent)
Proven strong organization skills to self-manage time and prioritize responsibilities

Responsibilities

Achieve annual business plan including CI sales to users (STU), customer value agreements (CVA) growth, rebuild growth, and prioritized service events (PSEs) for the assigned territory.
Partner with dealer’s parts and service sales management, sales reps, product specialists, and marketing management to influence sales execution.
Drive adoption of sales funnel management with dealer leadership and sales representatives to improve sales performance and achieve sales targets.
Drive dealer and customer adoption of customer-facing digital platforms including Cat Central and parts.cat.com.
Regularly visit customers to understand unmet customer needs and attain customer insights. Communicate the Voice of Customer and Voice of Dealer to Sales Support teams and Services Development, product groups and/or other internal stakeholders.
Deliver profitable growth leveraging the Four Disciplines of Execution (“4DX”) methodology.
Optimize parts sales variance utilization within budget to drive incremental business.
Manage travel & entertainment budget.

FAQs

Do we support remote work?

This position requires 5 days per week of onsite work (Monday to Friday) at one of the specified U.S. CISD hubs.

What is the travel requirement for this position?

The travel requirement is 30% or more.

Is relocation assistance available for this position?

Yes, relocation assistance is available, but only to Peoria, IL.

What is the pay range for this position?

The summary pay range for this position is $110,520.00 - $165,840.00.

Are there opportunities for career development?

Yes, career development opportunities are offered as part of the benefits package.

What type of benefits does Caterpillar offer?

Benefits include medical, dental, and vision coverage, paid time off, 401(k) savings plans, flexible spending accounts, and more.

Are there any educational benefits provided?

Yes, tuition reimbursement is part of the benefits offered.

What kind of skills are emphasized for this role?

Key skills include industry knowledge, relationship management, effective communication, negotiation, customer focus, and decision-making.

Is visa sponsorship available for this position?

No, visa sponsorship is not available for this position.

What is the expected culture within the team?

The team culture is characterized by customer-oriented solutions, collaboration, and accountability.

Caterpillar Inc.

We help our customers build a better, more sustainable world.

Manufacturing & Electronics

Industry

1-10

Employees

1925

Founded Year

Mission & Purpose

For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. With 2023 sales and revenues of $67.1 billion, Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. Caterpillar does business on every continent, principally operating through three primary segments – Construction Industries, Resource Industries and Energy & Transportation – and providing financing and related services through our Financial Products segment.