Agile Coach (CX Design & Capability)

Barclays

Aug 23

Applications are closed

Job
Full-time
Senior & Expert Level
People, HR & Administration
Business, Operations & Strategy
London

Requirements

- Agile Knowledge: expertise in Agile frameworks and best practices, with the ability to design and implement these within a large organisation.
- Change management: proficiency in managing deliver through business and technical change ensuring a flexible and adaptable approach to change.
- Data analysis: strong data analysis skills and ability to interpret HR metrics and use data-driven insights to inform decisions and drive the Agile transformation.
- Stakeholder management: the ability to build and maintain strong relationships across various teams and manage and negotiate with stakeholders to ensure the success of Agile initiatives.
- Problem solving: a logical and solution-oriented mindset, capable of identifying problems and designing effective solutions that align with Barclays' consistently excellent standards.

Responsibilities

Delivery and execution of HR operational activities aligned with people leader and colleague journeys aligned with bank policies and regulations, including performance management, rewards, benefits and learning operations documentation, coordination, and administration.
On- and offboarding of new employees, (including orientation, documentation, coordination, exit interviews), knowledge transfer performance, rewards, learning operations and related administration.
Maintenance of colleague personal and reference data in relevant HR information systems, ensuring data accuracy and compliance with data privacy regulations, reporting and analytics.
Provision of guidance and support on candidate, colleague and alumni queries relating to HR policies, procedures, processes, or guidance.
Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.
Manage and mitigate risks through assessment, in support of the control and governance agenda.
Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.
Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.
Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
Adopt and include the outcomes of extensive research in problem solving processes.
Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

FAQs

What is the main responsibility of the Agile Coach in this role?

The main responsibility is to foster an environment that embraces Agile methodologies within the HR function, ensuring efficient service delivery and a focus on continuous improvement.

What skills are essential for candidates applying for this position?

Essential skills include expertise in Agile frameworks, proficiency in change management, strong data analysis capability, effective stakeholder management, and problem-solving skills.

What are the key accountabilities of the Agile Coach?

Key accountabilities include executing HR operational activities, managing on- and offboarding processes, maintaining HR information systems, and providing guidance on HR-related queries.

What expectations are there for colleagues at the Vice President level?

Colleagues are expected to advise stakeholders, manage risks, demonstrate leadership, contribute to organizational goals, collaborate with other areas, create innovative solutions, and build trusting relationships with stakeholders.

How does this role contribute to the overall HR function?

This role contributes by driving the transition to Agile ways of working, optimizing processes, and empowering teams to deliver high-quality HR services effectively.

Are there any specific metrics or analysis involved in this role?

Yes, strong data analysis skills are required to interpret HR metrics and use data-driven insights to inform decisions and drive the Agile transformation.

How is stakeholder management emphasized in this position?

Stakeholder management is emphasized through the need to build and maintain strong relationships, negotiate effectively, and ensure the success of Agile initiatives across various teams.

What are the core values expected from all colleagues at Barclays?

Colleagues are expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship, as well as embody the Barclays Mindset of Empower, Challenge, and Drive.

Is there an emphasis on automation and simplification in this role?

Yes, the role emphasizes challenging the status quo by looking for opportunities to improve, simplify, or automate processes within the HR function.

What kind of change management experience is beneficial for this role?

Proficiency in managing deliverables through business and technical change is beneficial, ensuring a flexible and adaptable approach to change initiatives.

Barclays

Barclays is a British multinational bank offering personal, corporate, and investment banking services worldwide.

Finance

Industry

10,001+

Employees

1690

Founded Year

Mission & Purpose

Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group. With over 325 years of history and expertise in banking, Barclays operates in over 40 countries and employs approximately 83,500 people. Barclays moves, lends, invests and protects money for customers and clients worldwide. Barclays is a trading name of Barclays Bank PLC and its subsidiaries. Barclays Bank PLC is registered in England and is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registered in England. Registered No. 1026167. Registered office: 1 Churchill Place, London E14 5HP.