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AO Administrative Officer

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UK Ministry of Defence

7d ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Government & Politics
    People, HR & Administration
  • Dunfermline, +2

AI generated summary

  • You must be IT literate, have excellent communication skills, and be ready to work in a team while maintaining patient confidentiality.
  • You will provide admin support, organize travel, manage data entry and analysis, assist with hospital referrals, and liaise with internal medical agencies for patient care.

Requirements

  • Information Technology (IT) literate
  • Excellent communication skills
  • Be prepared to work as part of a team and maintain patient confidentiality

Responsibilities

  • Providing administration support as directed by the Principal Medical Officer (PMO)/ Business Support Manager (BSM). Supporting the outputs of the combined West of Scotland practice (HMS Neptune and Kentigern House Medical Centres) delivering safe, effective patient care and business outputs across both sites, in line with the DPHC mission, DPHC priorities and PMO priorities.
  • Organising authorised travel arrangements as required, including transport and hotel bookings.
  • Computer data entry/data allocation and collation; processing and recording information in accordance with Practice procedures. Some analytical work may also be required in the form of requests for searches and data gathering for certain projects.
  • Providing administrative assistance to the Hospital Appointments department by assisting with the process of referrals to Civilian Hospitals and Ministry of Defence Hospital Unit (MDHU) Host Trusts, initiating and compiling all necessary paperwork.
  • Contribute to effective liaison with internal agencies i.e. other medical facilities and other organisations involved in the provision of medical care.

FAQs

What is the location of the job?

The job is located at HMS Neptune, HM Naval Base Clyde, Helensburgh, G84 8HL.

What is the working hours for this position?

This position is full-time, offering 37 hours per week.

What are the main duties of the AO Administrative Officer?

The main duties include providing administrative support to clinicians, organizing travel arrangements, data entry and processing, assisting with referrals to civilian hospitals, and effective liaison with internal agencies.

What qualifications are required for this role?

Essential criteria include being IT literate, having excellent communication skills, and the ability to work as part of a team while maintaining patient confidentiality.

Is there any training provided for using specific computer systems?

Yes, the post holder will be required to complete training on the Defence Medical Information Capability Programme (DMICP).

What benefits are offered with this role?

Benefits include a Civil Service pension, learning and development opportunities, flexible working options, free parking, access to a gym, dining facilities, apprenticeship opportunities, and eligibility for a Defence Discount Card.

Is there a probation period for new employees?

Yes, all new employees joining the Ministry of Defence will be subject to a 6-month probation period.

Will this position require any security checks?

Yes, successful candidates must meet security requirements and undergo a criminal record check.

Can I apply for this role if I require sponsorship under the points-based system?

No, this role does not meet the criteria for sponsorship under the points-based system and is not open to applications from those requiring sponsorship.

Who can I contact for more information about the job?

You can contact Sadie Walker at Sadie.Walker820@mod.gov.uk for more information about the job.

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UK Ministry of Defence

Official corporate LinkedIn channel for the UK Ministry of Defence.

Defence & Aerospace
Industry
1001-5000
Employees

Mission & Purpose

We protect the security, independence and interests of the United Kingdom at home and abroad. We work with our allies and partners whenever possible. Our aim is to ensure that the UK’s Armed Forces have the training, equipment and support necessary for their work, and that we keep within budget. Our priorities 2015 to 2020 are to: protect our people project our global influence promote our prosperity maintain a strategic base and integrated global support network, and manage the Department of State