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Apple Vision Pro Spatial Design Lab Program Coordinator

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Apple

11d ago

  • Job
    Full-time
    Senior Level
  • Sales & Business Development
    Business, Operations & Strategy
  • London

AI generated summary

  • You need 8+ years in program management, strong communication and analytical skills, experience in ambiguity, calendar management, relationship building, and a bachelor’s degree or equivalent.
  • You will engage with customers to align on spatial computing projects, coordinate lab operations, manage feedback, and ensure quality deliverables while fostering relationships and guiding teams.

Requirements

  • 8+ years of experience in program management and project coordination in support of a sales, business development or marketing function.
  • Highly organized and able to work independently to drive initiatives forward.
  • Experience working in ambiguity, building thoughtful strategies and approaches.
  • Strong written and verbal communication skills
  • Solid presenter, storyteller - crafting and delivering narratives to drive understanding or support of key programs or initiatives.
  • Bachelor’s degree or equivalent experience
  • Strong analytical skills, detail oriented, with strong excel skills.
  • Consistent track record of prioritizing workload, handling multiple assignments simultaneously, and meeting deliverables under tight deadlines.
  • Experience managing multiple calendars across various timezones; Ability to anticipate needs and changes, navigate ambiguity, and make decisions with independent and sound judgment.
  • Proven ability to work with sales teams to identify new opportunities and properly delineate expectation on existing opportunities.
  • A basic understanding of software development lifecycle.
  • Strong relationship building skills along with the ability to navigate ambiguity and partner cross-functionally.
  • Passionate and self-motivated, with outstanding attention to detail, sense of urgency, and follow-through.

Responsibilities

  • Engage with internal account teams and their customers to align on their spatial computing use case ambitions and project sponsorship.
  • Work with innovation leaders at top customers globally to plan their spatial design lab engagement.
  • Understand their business needs through deep curiosity and thoughtful discussion.
  • Align project team needs with desired customer outcomes and align internal resources by engagement as needed.
  • Connect with customers on status updates and brief internal design lab team to create follow-up plans and next steps to progress or clear blockers.
  • Manage the post-engagement process - Gathering customer feedback and business outcomes, maintaining ongoing availability to help sort any implementation challenges.
  • Coordinate the day-to-day operation of the Spatial Design Lab business, including staffing, scheduling and logistics.
  • Lead by example with a customer-first mentality.
  • Exhibit excellent oral and written communication & presentation skills.
  • Ensure adherence to repeatable, high quality processes and deliverables.
  • Build and foster relationships, demonstrating an ability to influence teams to deliver successful projects.

FAQs

What is the primary responsibility of the Apple Vision Pro Spatial Design Lab Program Coordinator?

The primary responsibility is to manage the operations of the Apple Vision Pro Spatial Design Lab, facilitating a best-in-class customer experience and coordinating projects between internal teams and customers.

What qualifications are required for this position?

The minimum qualifications include 8+ years of experience in program management or project coordination, strong organizational skills, experience working in ambiguity, and excellent written and verbal communication skills. A Bachelor’s degree or equivalent experience is also required.

Are there preferred qualifications that applicants should have?

Yes, preferred qualifications include strong analytical skills, experience managing multiple calendars across various time zones, and a basic understanding of the software development lifecycle, among others.

How many hours per week is this position expected to work?

This position is expected to work 40 hours per week.

What type of skills are emphasized for successful candidates?

Candidates should exhibit excellent oral and written communication skills, strong presentation abilities, and a customer-first mentality, as well as strong relationship-building skills.

Is experience with sales, business development, or marketing important for this role?

Yes, experience in support of a sales, business development, or marketing function is crucial for this role.

What kind of work environment can I expect?

The work environment is dynamic and may involve navigating ambiguity and context shifting, requiring tenacious problem-solving and creative solutions.

Does the role require interaction with customers?

Yes, the role involves engaging with internal account teams and customers to align on spatial computing use cases and project sponsorship.

What type of feedback process is involved after customer engagements?

The Program Coordinator will gather customer feedback and business outcomes after engagements and maintain ongoing availability to assist with any implementation challenges.

Who will the Program Coordinator collaborate with?

The Program Coordinator will work across multiple teams internally and externally, including innovation leaders at top customers globally and the internal design lab team.

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We’re a diverse collective of thinkers and doers, continually reimagining what’s possible to help us all do what we love in new ways. And the same innovation that goes into our products also applies to our practices — strengthening our commitment to leave the world better than we found it. This is where your work can make a difference in people’s lives. Including your own. Apple is an equal opportunity employer that is committed to inclusion and diversity.