FAQs
Do we support remote work?
Yes, we support remote work in a hybrid format, requiring you to be in the office at least 60% of the time (3 days a week).
What are the working hours for this position?
This position is advertised at 37 hours per week.
What is the salary for this role?
The salary for this position is £36,530, with the Ministry of Defence contributing an additional £10,582 towards the Civil Service Defined Benefit Pension scheme.
Is there a probation period for new recruits?
Yes, external recruits who are new to the Civil Service will be subject to a six-month probation period.
How many days of annual leave are provided?
You will receive 25 days of paid annual leave, which increases by one day per year to a maximum of 30 days upon completion of 5 years of service.
What are the essential criteria for this role?
The essential criteria include being a good communicator, ability to liaise with different stakeholders, being computer literate with MS Office applications, and having previous case management experience.
What benefits are available for Army Civil Servants?
Benefits include a highly competitive pension scheme, personal and professional development opportunities, enhanced parental and adoption leave, and access to the Employee Assistance Programme (EAP).
What is expected in the application process?
Applicants will need to provide a personal statement of no more than 500 words evidencing their skills and experience against the essential criteria for the role, specifically highlighting relevant case management experience.
Will I need to attend interviews in person?
Yes, interviews will be held in person in Glasgow.
Does the role involve managing a team?
Yes, you will be responsible for handling the workflow, training, development, and welfare of one subordinate Administrative Officer (AO).
What security checks are required for candidates?
Successful candidates must undergo a criminal record check and meet security requirements for a security check level appointment.
Are there opportunities for professional development or apprenticeships?
Yes, there are opportunities for personal and professional development, including working towards membership of a professional body or undertaking a modern apprenticeship as part of your role.
What is the policy regarding smoking at the workplace?
The Ministry of Defence has a Smoke-Free Working Environment policy, prohibiting smoking and the use of all tobacco products within the Defence working environment.