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Asset and Configuration Coordinator

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Wipro

Dec 4

Applications are closed

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Software Engineering
    IT & Cybersecurity
  • Pune

Requirements

  • Good analytic and decision-making skills.
  • Good communication skills.
  • Good presentation skills.
  • Must have conflict resolution abilities.
  • Technical background with demonstrated skills in at least one or multiple IT technologies / disciplines.
  • IT hardware and Software setup, management and troubleshooting capabilities.
  • Configuration Management experience on document control, source code management, and Defect Management tools.
  • Should be able to create a CMDB repository.
  • Should have understanding of the software development lifecycle.
  • Experience of working in a multi-site environment.
  • Extensive experience with SCM tools and with build automation software.

Responsibilities

  • The Configuration Manager is responsible for maintaining information about Configuration Items required in delivering IT services.
  • Maintains a logical model, containing the components of the IT infrastructure (CIs) and their associations.
  • Ensuring that all CI’s are accurately registered
  • Interfacing with other support organizations to ensure the effective use of the CMDB and Configuration Management System
  • Maintaining and recommending improvements to facilitate effective use and integrity of the CMDB
  • Creating reports and analyses the CMDB when requested by the Configuration Manager
  • Ensuring that CI Owners maintain adequate Configuration Management process disciplines and systems for the CIs they own
  • Ensuring that authorized procedures and work practices are followed
  • Own the SACM process end to end
  • Make sure all changes to the CIs and the CMS are controlled, audited and reported
  • Make sure the CMS is up-to-date
  • Define the naming conventions for the CIs
  • Own the CMS
  • All updates to the CMS go through the Configuration Manager
  • Take control of both the software and hardware CIs
  • Control of all assets and liaison with the procurement team is one of the key responsibilities
  • Define the asset disposal policy along with the customer
  • Work closely with the change and release team to make sure the CMS is up-to-date
  • Conduct scheduled and also ad hoc audits of the CIs
  • Define an audit policy and audit process covering local as well as remote CIs
  • Handle discrepancies resulting out of the audits
  • Maintain libraries or other storage areas to hold CIs
  • Safeguard the integrity of the logic of the CMDB and associated libraries
  • Configuration Librarian in particular will be responsible for the following activities
  • Supervise and control receipt, identification, storage and withdrawal of all supported CIs
  • Supervise the functional design and support of the CMDB and associated libraries
  • Assist in the identification of products and CIs
  • Maintain and provide information on the status of CIs
  • Number, record, store and distribute Configuration Management issues
  • Record the receipt of authorized new or revised configurations and archive superseded configurations to the appropriate library
  • Hold master copies of documents, software, etc.
  • Notify holders of any changes to their products or CIs
  • Assist in conducting audits

FAQs

What is the role of an Asset and Configuration Coordinator?

The Asset and Configuration Coordinator manages and maintains the Configuration Management System (CMS) and the Configuration Management Database (CMDB), ensuring the integrity of the CMDB and assisting the Configuration Management Process Manager.

What are the primary responsibilities of the Configuration Coordinator?

The primary responsibilities include maintaining information about Configuration Items (CIs), ensuring accurate registration of CIs, interfacing with support organizations, conducting audits, managing asset disposal policies, and ensuring all changes to the CIs and CMS are controlled and reported.

What key skills are required for this position?

Key skills include strong analytical and decision-making abilities, effective communication and presentation skills, conflict resolution capabilities, technical knowledge in IT disciplines, and experience with Configuration Management and SCM tools.

Is experience with Software Asset Management necessary for this role?

Yes, experience with Software Asset Management is required as it relates to managing both hardware and software assets.

Will the coordinator need to conduct audits?

Yes, the coordinator is responsible for conducting scheduled and ad-hoc audits of the CIs and handling discrepancies resulting from these audits.

Does this position involve working with a team?

Yes, the role involves collaborating closely with other support organizations, the change and release team, and the procurement team to ensure the effective use of the CMDB and Configuration Management System.

What is the work location for the Asset and Configuration Coordinator position?

The position is based in Pune, India.

Is there a requirement for a technical background in this role?

Yes, a technical background with demonstrated skills in IT technologies and familiarity with hardware and software setup, management, and troubleshooting is important for this role.

Are there opportunities for career growth in this position?

Yes, as a key role within the IT service delivery framework, there are opportunities for professional growth and advancement within the organization.

What should candidates do if they encounter suspicious job offers?

Candidates should report any suspicious mail, advertisements, or job offers to helpdesk.recruitment@wipro.com for further investigation.

Technology
Industry
10,001+
Employees
1945
Founded Year

Mission & Purpose

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 250,000 employees and business partners across 66 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.

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