FAQs
What is the role of an Asset and Configuration Coordinator?
The Asset and Configuration Coordinator manages and maintains the Configuration Management System (CMS) and the Configuration Management Database (CMDB), ensuring the integrity of the CMDB and assisting the Configuration Management Process Manager.
What are the primary responsibilities of the Configuration Coordinator?
The primary responsibilities include maintaining information about Configuration Items (CIs), ensuring accurate registration of CIs, interfacing with support organizations, conducting audits, managing asset disposal policies, and ensuring all changes to the CIs and CMS are controlled and reported.
What key skills are required for this position?
Key skills include strong analytical and decision-making abilities, effective communication and presentation skills, conflict resolution capabilities, technical knowledge in IT disciplines, and experience with Configuration Management and SCM tools.
Is experience with Software Asset Management necessary for this role?
Yes, experience with Software Asset Management is required as it relates to managing both hardware and software assets.
Will the coordinator need to conduct audits?
Yes, the coordinator is responsible for conducting scheduled and ad-hoc audits of the CIs and handling discrepancies resulting from these audits.
Does this position involve working with a team?
Yes, the role involves collaborating closely with other support organizations, the change and release team, and the procurement team to ensure the effective use of the CMDB and Configuration Management System.
What is the work location for the Asset and Configuration Coordinator position?
The position is based in Pune, India.
Is there a requirement for a technical background in this role?
Yes, a technical background with demonstrated skills in IT technologies and familiarity with hardware and software setup, management, and troubleshooting is important for this role.
Are there opportunities for career growth in this position?
Yes, as a key role within the IT service delivery framework, there are opportunities for professional growth and advancement within the organization.
What should candidates do if they encounter suspicious job offers?
Candidates should report any suspicious mail, advertisements, or job offers to helpdesk.recruitment@wipro.com for further investigation.