FAQs
What is the primary role of an Assistant Case Manager (Case Aide) at DCS?
The primary role of a Case Aide is to work in the field in collaboration with the case management team, providing a variety of services to families and children in various social service programs.
What are the typical job locations for this position?
The job locations are in Avondale, Glendale, Peoria, and Phoenix.
What are the salary and grade for this position?
The salary for the Assistant Case Manager (Case Aide) position is $17.3483 per hour, and it is classified as Grade 14.
What qualifications are required to apply for this position?
Candidates must have a high school diploma or GED, a valid driver's license, and a Level One Fingerprint Clearance Card from Arizona.
What are the work hours for this position?
Alternative work hours may be required, including overtime, weekends, and holidays.
Are there opportunities for advancement in this role?
Yes, candidates who are successfully employed as Case Aides for four years will be eligible to apply for a promotional opportunity to a DCS Specialist Trainee Position.
What knowledge and skills are beneficial for this role?
Beneficial knowledge and skills include proficiency in Microsoft Office Suite, the ability to establish and maintain interpersonal relationships, data entry skills, effective verbal and written communication, and the ability to comprehend and follow instructions.
Are there benefits offered to employees in this position?
Yes, benefits include paid sick leave, paid annual leave, health, dental, and vision insurance, retirement savings plans, and more.
Is there any additional pay for bilingual employees?
Yes, DCS offers a Bi-Lingual Stipend of $500 annually to employees who successfully complete a language proficiency exam.
How can I request accommodations during the application or interview process?
Persons with a disability can request a reasonable accommodation by contacting 602-255-3141 or emailing ADA@AZDCS.GOV. Requests should be made as early as possible.