FAQs
What is the job title for this position?
The job title is Assistant Director, Educational Technology Platform Administration, Information Services & Technology, Applications.
What are the primary responsibilities of this role?
The primary responsibilities include leading a team of platform administrators, directing support for Learning Management Systems and other educational technologies, planning training initiatives, resolving technical issues, overseeing service management, maintaining functional knowledge of systems, and managing vendor relationships.
What qualifications are required for the position?
A B.A./B.S. is required, and a Master's degree in Educational Technology or a related field is preferred. Relevant experience or certifications, such as ITIL, are also preferred but not required.
How many years of experience are preferred for candidates applying for this position?
Candidates should have 6-8 years of experience in Educational Technology, specifically in LMS platform administration within Higher Education.
What technical skills are necessary for this role?
Necessary technical skills include integrating Educational Technology solutions with other applications and data sources, experience with PeopleSoft Student Administration Integration Pack (SAIP), knowledge of Learning Management Systems (e.g., Blackboard Learn, Canvas, Moodle), and familiarity with Assessment Systems, Grading Support Tools, and Instructional Video Services.
What communication skills are required for this job?
Excellent written and verbal communication skills are required, as well as strong leadership, management, and collaboration skills.
What support does BU offer for employee growth and development?
BU offers staff learning opportunities, including lunch and learn sessions, an extensive library of online courses, and opportunities to engage with peers, as well as events organized by the Fun Advisory Board.
Can I get financial assistance for further education as an employee?
Yes, Boston University offers a competitive tuition assistance program for employees and their family members.
What benefits does Boston University provide?
Benefits include generous PTO, a paid intersession break, 13 paid holidays, a university-funded retirement plan with full vesting after 2 years, and various wellness resources.
Is the university an equal opportunity employer?
Yes, Boston University is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, and other statuses.