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Assistant Manager

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Mind

Jul 6

Applications are closed

  • Job
    Full-time
    Senior Level
  • Hospitality & Retail
  • Exeter

Requirements

  • Is passionate about retail
  • Has the ability to lead and motivate others
  • Can plan and prioritise their own workload and the workload of the team
  • Has a strong customer focus
  • Can demonstrate our values and behaviours, which are at the core of all we do

Responsibilities

  • As an Assistant Shop Manager in Mind Retail, you'll work alongside the Shop Manager and the wider shop team, inclusive of volunteers, to deliver sales and profit targets for your shop, where every item sold fights for mental health. The money raised from our charity shops funds Mind's vital mental health support services, helping the 1 in 4 of us that experience a mental health problem in their lifetime.
  • You'll also work with the team to produce excellent shop standards and deliver outstanding customer service - creating a hub for the local community. Our Assistant Managers also take full responsibility whilst the Shop Manager is away for the day-to-day running and overall performance of the shop.
  • As Assistant Shop Manager, you'll be invested in to grow. With development programmes and a vast programme of workshops, you'll be able to take ownership for your own personal and professional development. You'll be able to make a real difference and will play an important role in the fight for mental health, helping us to respond to the mental health emergency.

FAQs

What is the role of the Assistant Shop Manager at Mind Retail?

The Assistant Shop Manager at Mind Retail works alongside the Shop Manager and the team to achieve sales and profit targets for the shop, which supports mental health services. They help maintain excellent shop standards, deliver outstanding customer service, and oversee the shop's operations in the absence of the Shop Manager.

What qualifications or experience do I need to apply for this position?

While previous management or supervisor level experience is beneficial, it is not required. Mind Retail is looking for individuals who are passionate about retail, willing to work hard, eager to learn, and can demonstrate the ability to lead and motivate others.

What kind of development opportunities are provided for Assistant Shop Managers?

Assistant Shop Managers will have access to development workshops, courses, and personalized induction programs tailored to their role. There are also additional qualifications and development programs available to help grow their skills and career.

What benefits do Assistant Shop Managers receive?

Benefits include competitive hourly pay in line with the Real Living Wage, 25 days' paid holiday per year, development workshops, a work-life balance commitment, family-friendly policies, a pension scheme, a 25% staff discount in all Mind shops, and access to exclusive discounts through an employee savings app, among others.

How does Mind Retail ensure a safe and supportive work environment?

Mind Retail is committed to safeguarding and promoting the welfare of employees and volunteers. Successful candidates will be required to provide references and undergo an enhanced DBS check, which assesses criminal records to ensure safety when working with vulnerable groups.

Is there an equal opportunity policy for applicants?

Yes, Mind Retail is an equal opportunities employer and welcomes applicants from all communities. They are committed to fair treatment regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, or disability.

How does this role contribute to the mission of Mind Retail?

The role of Assistant Shop Manager directly contributes to Mind Retail's mission by generating income to fund essential mental health services. Every item sold helps raise awareness and support for individuals experiencing mental health problems, making a meaningful impact in the community.

Can I work part-time in this role?

Yes, part-time positions are available, and holiday entitlements will be prorated accordingly.

How can I apply for the Assistant Shop Manager position?

Interested candidates can find application instructions on the Mind Retail website or any job posting platform where the position is listed. It typically includes submitting a CV and, in some cases, a cover letter explaining your interest in the role.

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Mind

We're Mind, the mental health charity. We’re fighting for mental health – for support, for respect, for you.

Non-profit
Industry
501-1000
Employees
1946
Founded Year

Mission & Purpose

We’re Mind, the mental health charity. We believe no one should have to face a mental health problem alone. We’re here for you. Today. Now. We’re on your doorstep, on the end of a phone or online. Whether you’re stressed, depressed or in crisis. We’ll listen, give you support and advice, and fight your corner. And we’ll push for a better deal and respect for everyone experiencing a mental health problem

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