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Assistant Manager - Full Time 40hr

  • Job
    Full-time
    Mid & Senior Level
  • Sales & Business Development
    Hospitality & Retail
  • Peterborough

AI generated summary

  • You should have retail experience, sales drive, and a passion for customer service. Strong communication skills, adaptability, a positive attitude, and a taste for desirable products are essential.
  • You will support and motivate the team, manage retail operations, oversee stock control, optimize sales, and ensure exceptional customer service while guiding team development.

Requirements

  • Prior experience with a leading brand and/or desirable consumer product retailing is preferred.
  • Proven experience in driving sales and profitability in store
  • A passion for driving a culture of exemplary customer service
  • Strong communication skills in order to establish and coach a high performing team
  • The ability to be adaptable and flexible to changing business needs
  • A positive, can-do attitude with a contagious enthusiasm for Pandora product and core values
  • A well-presented appearance with a taste for desirable products and a passion for retail

Responsibilities

  • Along with the store manager, you will also be responsible for supporting, coaching and motivating the in-store team to achieve the store’s targets, whilst setting the example in exemplary Pandora customer service
  • You will have a retail operations focus in store. This includes stock control, store procedures, organising teams around the store to optimise sales, managing store security, team rotas and tracking the team’s sales performance
  • You will be responsible for the successful running and trading of the store in the absence of the store manager
  • You will be expected to have a strong retail floor presence, managing teams presence around the store and influencing the sales space, so enjoying this environment is vital
  • You will be trained thoroughly in our hand-crafted luxury product to become a Pandora product expert. You will nurture and develop the store team, to unlock their full potential and support their development

FAQs

What is the salary for the Assistant Manager position?

The position offers a highly competitive salary, with the potential for a monthly bonus of 10% if sales targets are achieved and up to 20% for stretch targets.

Is previous retail experience required for this role?

Prior experience with a leading brand and/or desirable consumer product retailing is preferred, especially for candidates who are senior supervisors or current assistant managers looking for their next challenge.

What are the working hours for this position?

This is a full-time position requiring 40 hours per week.

What benefits are included in the compensation package?

The benefits package includes a competitive salary, monthly bonuses, an annual jewellery uniform allowance, a generous employee discount, access to an online benefits platform, health and wellbeing support, as well as various incentives throughout the year.

What qualities are sought in the ideal candidate?

The ideal candidate should demonstrate proven experience in driving sales, a passion for exemplary customer service, strong communication skills, adaptability, a positive attitude, and a well-presented appearance with a taste for desirable products.

Will I receive training for the product?

Yes, successful candidates will receive thorough training in Pandora's hand-crafted luxury products to become a product expert and will also be responsible for nurturing and developing the store team.

How does the company support employee development?

Pandora is committed to investing in talent, providing career progression opportunities, and fostering an energizing, ambitious culture where individuals can truly be themselves and perform at their best.

Is there a specific process for applying for the role?

Yes, applicants are encouraged to click 'apply' to submit their application as part of the transparent and clear recruitment procedures that Pandora has established.

Are there any initiatives for diversity and inclusion in the hiring process?

Yes, Pandora’s recruitment procedures are designed to be transparent and clear to provide all candidates with a fair opportunity, removing potential biases and risks of discrimination.

What should I do if I need accommodations during the interview?

If you require reasonable adjustments during your interview(s), please inform us as soon as possible.

Retail & Consumer Goods
Industry
501-1000
Employees
1912
Founded Year

Mission & Purpose

Pandora is a global jewellery brand renowned for its high-quality, hand-finished products, including charms, bracelets, rings, necklaces, and earrings. Their ultimate goal is to provide affordable luxury and unique, personal jewellery that allows individuals to express their personal style and commemorate life’s special moments. Pandora aims to inspire women around the world by offering a versatile range of pieces that can be customised and cherished, enhancing everyday life with beauty and elegance.

Culture & Values

  • WE DREAM, are visionary and go beyond the obvious

  • WE DARE to pursue bold ambitions with courage and speed

  • WE CARE deeply about each other, our customers and the planet we all share. Every day we strive to be a fulfilling workplace, where each of us can thrive and contribute, where talents can grow

  • WE DELIVER on our promises to colleagues, customers, partners and stakeholders

Benefits

  • Rewards and recognition

    Day-to-day, on-the-job development is essential for any brand. We pay attention to effort and outside-the-box thinking. We reward initiative with development. Results with responsibility. And drive with freedom.

  • Competitive compensation

    Pandora offers competitive compensation packages and, depending on where in the organisation you work, performance-based bonuses. Pandora has dedicated resources working full time to ensure highly competitive compensation and benefit offerings to our employees.

  • Work life balance

    Pandora works hard to maintain a fulfilling, sustainable work-life balance throughout our organisation. We work hard, but we know that to stay innovative, we need to take breaks from work and invest in our lives beyond the office, store or production space. From paid time off to paid maternity/paternity/adoption leave – each region offers attractive benefits to help our people shine.