Assistant Manager, Security Training & Investigations

Honda Motor

2mo ago

Job
Full-time
Mid & Senior Level
Anaheim

AI generated summary

You need a Bachelor's in Criminal Justice or related field, 3-5 years in security leadership, strong communication, interpersonal, and problem-solving skills, and familiarity with security technologies.
You will develop and deliver training, manage investigations, collaborate across departments, evaluate programs, ensure compliance, and prepare detailed reports to enhance security and mitigate risks.

Requirements

Formal coursework or degree in Criminal Justice, Security management, or related field preferred
Minimum 3 years of experience in security or related fields, with at least 2 years in a leadership or management role within a dynamic organization
Strong understanding of security operations, staff & incident management
Strong communication skills, verbal and written
Excellent interpersonal skills
Strong analytical & problem-solving skills
Familiarity with security technologies including cameras, access control, and open-source threat monitoring
Proficient in risk management, compliance requirements, and regulatory frameworks
Strong leadership, decision-making, and team-building skills
Excellent interpersonal skills, with the ability to effectively interact with a wide variety of stakeholders including guests, promoters, staff, inter-departmental teams, and executives
Able to manage multiple priorities in a high-pressure environment and resolve security incidents in a timely and efficient manner
Education - Bachelor's Degree
Experience Required - 3-5 Year's
This position is on-site.

Responsibilities

Assist in the creation, planning, delivery, documentation, and implementation of team member training programs to improve skills, knowledge, and performance across all security positions including building shift security PSO's, event security, and leads (supervisors)
Develop training materials, training manuals, and guides in accordance with organizational needs
Coordinate and facilitate training evolutions and sessions, ensuring the content is being absorbed in an engaging and informative setting
Evaluate the effectiveness of training programs through assessments, feedback, and performance metrics
Adjust / modify training content, and delivery method based on the above evaluative process
Remain current on industry trends, including security incidents occurring at other venues, and evolution in technology
Collaborate with Legal, Risk Management, Safety, and Human Resources to ensure awareness of upcoming training, review and approval of appropriateness, relevance and content to be delivered
Create and maintain relevant training documentation including course outlines, attendance rosters, completion verification, test results (if applicable), and training logs
Research and identify opportunities for third-party, off-site training
Ensure Agreements with training providers are in place, current, and coupled with required Certificates of Insurance per Risk
Direct and manage investigations into incidents occurring within the District, including but not limited to criminal acts, disturbances, threats, damage to property, collisions, assaults on staff, and team member misconduct
Supervise and mentor a team of security investigators, providing guidance and support related to case handling, interviews, evidence preservation and collection, report writing, case presentation, and follow-up review
Data collection, preservation, and analysis: Oversee the recording, storage, and leveraging of video and other digital evidence
Reporting & Documentation: prepare detailed reports of findings based on evidence collected and obtained including physical and digital evidence, statements, and analysis; reports may also require the inclusion of clear and actionable recommendations
Collaboration: work closely with internal departments prior to and throughout the investigative process to determine which department will lead the investigation, the cadence and flow of information, and to ensure compliance with internal policies, and legal requirements
Risk Mitigation: in collaboration with Risk Management, identify potential security risks and vulnerabilities, and assist in development of strategies to mitigate and eliminate risks
Compliance: ensure investigations comply with relevant regulations, laws, industry standards, and internal policies
Continuous improvement: remain current on emerging security trends, threats, and event specific issues, and incorporate this knowledge and awareness into the organization's policies, procedures, and strategies
Working with the V.P. of Security & Guest Services, collaborate with Legal, Risk, & Human Resources in the drafting, creation, and revision of Security policies and procedures
Research best practices in public safety and event security relating to policies and procedures
Maintain updated Security manual incorporating Security policies procedures, drafting revisions for approval by Legal, Risk Management, and H.R. as applicable
Ensure all personnel are aware of and have access to the updated Security manual
Ensure all personnel are familiar with the contents of the Security manual, providing in-person refresher familiarization on an annual basis during the performance review period related to key policies (e.g., Use of Force, Evictions, etc.)
Oversee the Workplace Violence Prevention Plan (WVPP) for the Company including the WVPP log, completion of initial reports, and follow-up investigation
Prepare and present detailed security reports, incident summaries, and risk assessments to senior leadership
Provide recommendations for strengthening security and reducing organizational risk
Collaborate with other departments (e.g., Legal, Risk, I.T.) to ensure alignment on security initiatives and incident management processes
Serve as key point of contact for APD to ensure timely sharing of information (pursuant to and compliant with Data & Information Policy)

FAQs

What is the annual salary range for the Assistant Manager, Security Training & Investigations position?

The annual base salary range for this position in California is $75,000 to $90,000 per year.

What are the primary responsibilities of the Assistant Manager, Security Training & Investigations?

The primary responsibilities include managing and coordinating training programs for security personnel, overseeing the investigative process for incidents, and supporting the creation and revision of security policies and procedures.

What qualifications are preferred for this position?

A Bachelor's degree in Criminal Justice, Security Management, or a related field is preferred, along with a minimum of 3 years of experience in security or related fields, with at least 2 years in a leadership or management role.

Is this position on-site or remote?

This position is on-site.

What skills are required for this role?

Required skills include strong communication, analytical and problem-solving skills, familiarity with security technologies, proficient risk management knowledge, and strong leadership and team-building abilities.

Will there be opportunities for professional development in this role?

Yes, the position involves the development and delivery of training programs, which provides opportunities for professional growth and learning.

Are there specific training requirements for this role?

Yes, the Assistant Manager will assist in the development, delivery, and management of training for security personnel, focusing on public safety, event security, and related topics.

What is the relationship between the Assistant Manager and other departments during investigations?

The Assistant Manager will collaborate closely with departments such as Legal, Risk, and Human Resources throughout the investigative process to ensure compliance and effective case management.

Is experience in law enforcement required for this position?

While not explicitly required, significant knowledge and experience in public safety, private security, event security, or law enforcement are expected for this role.

How does the company promote diversity and inclusion?

The company is committed to providing an environment of mutual respect and equal employment opportunities for all applicants and team members, actively seeking to recruit and retain a diverse team.

Honda Motor

Automotive

Industry

5001-10,000

Employees

1948

Founded Year

Mission & Purpose

We are a company built on dreams. And these dreams inspire us to create exciting, innovative and beneficial products. ‘The Power of Dreams’ is our way of thinking and allows as to be a global business like no other. Honda is the largest engine manufacturer in the world and the business is comprised of more than 500 companies with 134 production facilities in 28 countries, plus another 31 R&D centres in 15 countries. Honda designs, develops, manufactures, distributes and sells cars, motorcycles, marine engines, ATVs, lawn mowers, tillers and generators, to name just a few.