You should be passionate about retail, able to lead and motivate, skilled in workload planning, customer-focused, and embody our core values and behaviors.

You will assist in achieving sales targets, maintain shop standards, deliver excellent customer service, oversee operations in the manager's absence, and engage in personal development programs.

Customer Relations

Hospitality & Retail

We’re Mind, the mental health charity.

We believe no one should have to face a mental health problem alone. We’re here for you. Today. Now. We’re on your doorstep, on the end of a phone or online. Whether you’re stressed, depressed or in crisis. 

We’ll listen, give you support and advice, and fight your corner. And we’ll push for a better deal and respect for everyone experiencing a mental health problem

Non-profit

Mind

We're Mind, the mental health charity. We’re fighting for mental health – for support, for respect, for you.

<div>
 <p><b>About the role</b></p>
 <p>As an Assistant Shop Manager in Mind Retail, you'll work alongside the Shop Manager and the wider shop team, inclusive of volunteers, to deliver sales and profit targets for your shop, where every item sold fights for mental health. The money raised from our charity shops funds Mind's vital mental health support services, helping the 1 in 4 of us that experience a mental health problem in their lifetime.</p>
 <p>You'll also work with the team to produce excellent shop standards and deliver outstanding customer service - creating a hub for the local community. Our Assistant Managers also take full responsibility whilst the Shop Manager is away for the day-to-day running and overall performance of the shop.</p>
 <p>As Assistant Shop Manager, you'll be invested in to grow. With development programmes and a vast programme of workshops, you'll be able to take ownership for your own personal and professional development. You'll be able to make a real difference and will play an important role in the fight for mental health, helping us to respond to the mental health emergency.</p>
 <p>We're looking for someone who:</p>
 <ul>
  <li>is passionate about retail</li>
  <li>has the ability to lead and motivate others</li>
  <li>can plan and prioritise their own workload and the workload of the team</li>
  <li>has a strong customer focus</li>
  <li>can demonstrate our values and behaviours, which are at the core of all we do</li>
 </ul>
 <p>If you haven't got management or supervisor level experience, don't worry! We're just as interested in people who want a career in retail, are prepared to work hard and are eager to learn.</p>
 <p>We need great people like you to help us in the fight for mental health.</p>
 <p>Will you join us?</p><br>
 <p></p>
 <p><b> About our benefits</b></p>
 <p>As Assistant Shop Manager, you'll receive the fantastic benefits below:</p>
 <ul>
  <li>Competitive hourly pay, which is in line with the Real Living Wage</li>
  <li>25 days' paid holiday per year (pro-rata for part-time employees)</li>
  <li>Development workshops &amp; courses, to help build your career</li>
  <li>Comprehensive, personalised induction programmes, tailored to your role when you join us</li>
  <li>A huge variety of additional qualifications &amp; development programmes for anyone looking to grow their skills</li>
  <li>A strong commitment to work-life balance</li>
  <li>Family friendly policies &amp; enhanced pay</li>
  <li>A competitive pension scheme &amp; life assurance, available to all our employees</li>
  <li>25% staff discount in all Mind shops</li>
  <li>Access to exclusive discounts at over 160 retailers through our employee savings app</li>
  <li>Employee Assistance Programme</li>
  <li>Cycle to Work Scheme</li>
  <li>Interest free season ticket loan</li>
 </ul><br>
 <p></p>
 <p><b> About Mind Retail</b></p>
 <p>Mind Retail are a network of over 170 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve. There's never been a more exciting time to join us.</p><br>
 <p></p>
 <p><b> Equality, Diversity and Inclusion</b></p>
 <p>We value the power of diversity. We embrace the different perspectives that each of us bring. We are committed to creating an inclusive working environment where everyone is appreciated for being authentic and bringing their whole selves to work.</p><br>
 <p></p>
 <p><b> Safer Recruitment at Mind Retail</b></p>
 <p>We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working with us to share this commitment. In line with our Safer Recruitment policy, the successful candidate will be required to provide references and will be expected to undertake an enhanced DBS check with a check of the Children's Barred List and/or ‘Work with Adults' workforce check based on their role and responsibilities. A DBS check is a process to check someone's criminal record (if they have any). A Barred List is a list of people who are barred from working with children.</p>
 <p>Mind Retail is an equal opportunities employer, welcoming applicants from all communities. We are committed to the fair treatment of our staff, potential staff and volunteers, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.</p>
 <p>This job vacancy is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020.</p><br>
 <p></p>
 <div>
  Mind Retail reserve the right to close the vacancy to applications earlier, should we receive a high volume of strong candidates. Therefore we encourage an early application.
 </div>
</div> <br>
<ul>
 <div>
  <b>Rate from:</b>£12.05
 </div>
 <div>
  <b>Rate to:</b>£12.10
 </div>
 <div>
  <b>Rate:</b>Per Hour
 </div>
 <div>
  <b>Location:</b>New Mills
 </div>
 <div>
  <b>Contract Type:</b>Permanent
 </div>
 <div>
  <b>Hours per Week:</b>Part time
 </div>
 <div>
  <b>Number of Hours:</b>21
 </div>
</ul>


 About the role
 As an Assistant Shop Manager in Mind Retail, you'll work alongside the Shop Manager and the wider shop team, inclusive of volunteers, to deliver sales and profit targets for your shop, where every item sold fights for mental health. The money raised from our charity shops funds Mind's vital mental health support services, helping the 1 in 4 of us that experience a mental health problem in their lifetime.
 You'll also work with the team to produce excellent shop standards and deliver outstanding customer service - creating a hub for the local community. Our Assistant Managers also take full responsibility whilst the Shop Manager is away for the day-to-day running and overall performance of the shop.
 As Assistant Shop Manager, you'll be invested in to grow. With development programmes and a vast programme of workshops, you'll be able to take ownership for your own personal and professional development. You'll be able to make a real difference and will play an important role in the fight for mental health, helping us to respond to the mental health emergency.
 We're looking for someone who:
 
  is passionate about retail
  has the ability to lead and motivate others
  can plan and prioritise their own workload and the workload of the team
  has a strong customer focus
  can demonstrate our values and behaviours, which are at the core of all we do
 
 If you haven't got management or supervisor level experience, don't worry! We're just as interested in people who want a career in retail, are prepared to work hard and are eager to learn.
 We need great people like you to help us in the fight for mental health.
 Will you join us?
 
  About our benefits
 As Assistant Shop Manager, you'll receive the fantastic benefits below:
 
  Competitive hourly pay, which is in line with the Real Living Wage
  25 days' paid holiday per year (pro-rata for part-time employees)
  Development workshops & courses, to help build your career
  Comprehensive, personalised induction programmes, tailored to your role when you join us
  A huge variety of additional qualifications & development programmes for anyone looking to grow their skills
  A strong commitment to work-life balance
  Family friendly policies & enhanced pay
  A competitive pension scheme & life assurance, available to all our employees
  25% staff discount in all Mind shops
  Access to exclusive discounts at over 160 retailers through our employee savings app
  Employee Assistance Programme
  Cycle to Work Scheme
  Interest free season ticket loan
 
 
  About Mind Retail
 Mind Retail are a network of over 170 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve. There's never been a more exciting time to join us.
 
  Equality, Diversity and Inclusion
 We value the power of diversity. We embrace the different perspectives that each of us bring. We are committed to creating an inclusive working environment where everyone is appreciated for being authentic and bringing their whole selves to work.
 
  Safer Recruitment at Mind Retail
 We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working with us to share this commitment. In line with our Safer Recruitment policy, the successful candidate will be required to provide references and will be expected to undertake an enhanced DBS check with a check of the Children's Barred List and/or ‘Work with Adults' workforce check based on their role and responsibilities. A DBS check is a process to check someone's criminal record (if they have any). A Barred List is a list of people who are barred from working with children.
 Mind Retail is an equal opportunities employer, welcoming applicants from all communities. We are committed to the fair treatment of our staff, potential staff and volunteers, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.
 This job vacancy is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020.
 
 
  Mind Retail reserve the right to close the vacancy to applications earlier, should we receive a high volume of strong candidates. Therefore we encourage an early application.
 
 

 
  Rate from:£12.05
 
 
  Rate to:£12.10
 
 
  Rate:Per Hour
 
 
  Location:New Mills
 
 
  Contract Type:Permanent
 
 
  Hours per Week:Part time
 
 
  Number of Hours:21
 


Assistant Shop Manager

Requirements

Responsibilities

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Mind

Mission & Purpose