FAQs
What is the primary role of an Assistant Shop Manager at Mind Retail?
The primary role of an Assistant Shop Manager at Mind Retail is to support the Shop Manager in delivering sales and profit targets, ensuring excellent shop standards, and providing outstanding customer service. Additionally, the Assistant Shop Manager is responsible for the day-to-day running and overall performance of the shop when the Shop Manager is not present.
What qualities are you looking for in an Assistant Shop Manager?
We are looking for someone who is passionate about retail, has the ability to lead and motivate others, can effectively plan and prioritize their own workload and the team's workload, and demonstrates a strong customer focus.
What kind of development opportunities does Mind Retail offer?
Mind Retail offers development programmes, a vast selection of workshops, and personalised induction programmes to help you take ownership of your personal and professional development.
What are the benefits provided to an Assistant Shop Manager?
Benefits include competitive hourly pay in line with the Real Living Wage, 25 days of paid holiday per year (pro-rata for part-time employees), development workshops and courses, a comprehensive induction programme, additional qualifications, a commitment to work-life balance, family friendly policies, a competitive pension scheme, 25% staff discount in all Mind shops, exclusive discounts at over 160 retailers, an Employee Assistance Programme, a Cycle to Work Scheme, and an interest-free season ticket loan.
How much holiday does an Assistant Shop Manager receive?
An Assistant Shop Manager receives 25 days of paid holiday per year, which is pro-rata for part-time employees.
Is there a specific focus on mental health in this role?
Yes, the role is centered around supporting Mind's vital mental health services. Every item sold in the shop contributes to fighting for mental health, assisting the 1 in 4 individuals who experience a mental health problem in their lifetime.
Will I have responsibilities when the Shop Manager is away?
Yes, as an Assistant Shop Manager, you will take full responsibility for the day-to-day running and overall performance of the shop when the Shop Manager is absent.
What type of work-life balance can I expect as an Assistant Shop Manager?
Mind Retail has a strong commitment to work-life balance, ensuring that employees have the flexibility and support they need to manage both work and personal commitments.