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Assistant Shop Manager

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Mind

Jul 6

Applications are closed

  • Job
    Full-time
    Mid & Senior Level
  • Hospitality & Retail
  • Exeter

Requirements

  • is passionate about retail
  • has the ability to lead and motivate others
  • can plan and prioritise their own workload and the workload of the team
  • has a strong customer focus

Responsibilities

  • As an Assistant Shop Manager in Mind Retail, you'll work alongside the Shop Manager and the wider shop team, inclusive of volunteers, to deliver sales and profit targets for your shop, where every item sold fights for mental health. The money raised from our charity shops funds Mind's vital mental health support services, helping the 1 in 4 of us that experience a mental health problem in their lifetime.
  • You'll also work with the team to produce excellent shop standards and deliver outstanding customer service - creating a hub for the local community. Our Assistant Managers also take full responsibility whilst the Shop Manager is away for the day-to-day running and overall performance of the shop.
  • As Assistant Shop Manager, you'll be invested in to grow. With development programmes and a vast programme of workshops, you'll be able to take ownership for your own personal and professional development. You'll be able to make a real difference and will play an important role in the fight for mental health, helping us to respond to the mental health emergency.

FAQs

What is the primary role of an Assistant Shop Manager at Mind Retail?

The primary role of an Assistant Shop Manager at Mind Retail is to support the Shop Manager in delivering sales and profit targets, ensuring excellent shop standards, and providing outstanding customer service. Additionally, the Assistant Shop Manager is responsible for the day-to-day running and overall performance of the shop when the Shop Manager is not present.

What qualities are you looking for in an Assistant Shop Manager?

We are looking for someone who is passionate about retail, has the ability to lead and motivate others, can effectively plan and prioritize their own workload and the team's workload, and demonstrates a strong customer focus.

What kind of development opportunities does Mind Retail offer?

Mind Retail offers development programmes, a vast selection of workshops, and personalised induction programmes to help you take ownership of your personal and professional development.

What are the benefits provided to an Assistant Shop Manager?

Benefits include competitive hourly pay in line with the Real Living Wage, 25 days of paid holiday per year (pro-rata for part-time employees), development workshops and courses, a comprehensive induction programme, additional qualifications, a commitment to work-life balance, family friendly policies, a competitive pension scheme, 25% staff discount in all Mind shops, exclusive discounts at over 160 retailers, an Employee Assistance Programme, a Cycle to Work Scheme, and an interest-free season ticket loan.

How much holiday does an Assistant Shop Manager receive?

An Assistant Shop Manager receives 25 days of paid holiday per year, which is pro-rata for part-time employees.

Is there a specific focus on mental health in this role?

Yes, the role is centered around supporting Mind's vital mental health services. Every item sold in the shop contributes to fighting for mental health, assisting the 1 in 4 individuals who experience a mental health problem in their lifetime.

Will I have responsibilities when the Shop Manager is away?

Yes, as an Assistant Shop Manager, you will take full responsibility for the day-to-day running and overall performance of the shop when the Shop Manager is absent.

What type of work-life balance can I expect as an Assistant Shop Manager?

Mind Retail has a strong commitment to work-life balance, ensuring that employees have the flexibility and support they need to manage both work and personal commitments.

We're Mind, the mental health charity. We’re fighting for mental health – for support, for respect, for you.

Non-profit
Industry
501-1000
Employees
1946
Founded Year

Mission & Purpose

We’re Mind, the mental health charity. We believe no one should have to face a mental health problem alone. We’re here for you. Today. Now. We’re on your doorstep, on the end of a phone or online. Whether you’re stressed, depressed or in crisis. We’ll listen, give you support and advice, and fight your corner. And we’ll push for a better deal and respect for everyone experiencing a mental health problem