FAQs
What is the role of an Assistant Shop Manager at Mind Retail?
The Assistant Shop Manager works alongside the Shop Manager and the broader shop team, including volunteers, to deliver sales and profit targets, ensure excellent shop standards, and provide outstanding customer service. They also take full responsibility for the shop's day-to-day operations and performance when the Shop Manager is absent.
What are the key responsibilities of the Assistant Shop Manager?
Key responsibilities include achieving sales and profit targets, maintaining high shop standards, providing excellent customer service, leading and motivating the team, and being accountable for the shop's performance in the absence of the Shop Manager.
Do I need previous management or supervisory experience to apply for this position?
No, previous management or supervisory experience is not required. Mind Retail is equally interested in individuals who are eager to start a career in retail, are willing to work hard, and are enthusiastic about learning.
What qualities is Mind Retail looking for in a candidate?
Candidates should be passionate about retail, able to lead and motivate others, capable of planning and prioritizing their workload and that of the team, have a strong customer focus, and demonstrate the organization's values and behaviors.
What benefits are offered to Assistant Shop Managers?
Benefits include competitive hourly pay aligned with the Real Living Wage, 25 days' paid holiday (pro-rata for part-time employees), professional development workshops and courses, a comprehensive induction program, work-life balance support, 25% staff discount, access to exclusive retail discounts, an Employee Assistance Programme, and more.
What is the salary range for this position?
The hourly pay rate for the Assistant Shop Manager position ranges from £12 to £12.05 per hour.
Where is the Assistant Shop Manager position located?
The position is located in Exeter.
What is the contract type and working hours for this job?
The contract type is permanent, with part-time hours amounting to 14 hours per week.
Are there any requirements regarding background checks for applicants?
Yes, successful candidates will be required to provide references and undertake an enhanced DBS check, which includes a check of the Children's Barred List and/or ‘Work with Adults' workforce check based on role responsibilities.
How does Mind Retail approach equality, diversity, and inclusion?
Mind Retail values diversity and is committed to creating an inclusive working environment where all employees are appreciated for their authenticity and can bring their whole selves to work.
Can I apply for this position if I don’t meet all the qualifications?
Yes, individuals who are motivated to learn and grow in retail are encouraged to apply, even if they do not meet every qualification outlined in the job description.
How can I ensure my application is considered?
Due to the potential for a high volume of strong candidates, it is encouraged to submit your application as early as possible.