You need retail experience, a passion for customer service, commercial awareness, IT skills, and flexibility to meet the store's needs.

You will assist in managing a profitable shop, oversee volunteers, ensure excellent customer service, and coordinate daily operations both on the shop floor and behind the scenes.

Customer Relations

Hospitality & Retail

Large

The British Red Cross is a volunteer-led movement that connects those who have kindness to share, with the people who need it most.
 
We help people in crisis get the support they need anywhere in the UK and around the world.
 
The people we help can trust that we’re completely neutral, independent and impartial. Our supporters know that we help those most in need, and our staff and volunteers can see they’re a part of a unique movement which anyone is welcome to join.

Non-profit

British Red Cross

Non-profit sector 

For over 150 years, the British Red Cross has helped people in crisis, whoever and wherever they are.

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  <div>
   <b>Job Title: Assistant Shop Manager</b>
  </div>
  <div>
   <b>Job Location: Redhill, Furniture Shop</b>
  </div>
  <div>
   <b>Salary: £22,714 per annum, pro rata</b>
  </div>
  <div>
   <b>Hours: 21 per week (may include Sunday working)</b><br> <b>Contract Type: Permanent</b>
  </div>
  <div></div>
  <div></div>
  <div>
   <b><i>Are you a retail expert, passionate about impacting to meaningful change?</i></b>
  </div>
  <div></div>
  <div></div>
  <div>
   We need a dynamic <b>Assistant </b><b>Shop </b><b>Manager to</b> join our our friendly charity shop team. This fantastic opportunity will enable you to sharpen your retail skills while impacting the lives of people in your community, across the UK, and abroad. Do you have what it takes to help create a world where kindness knows no bounds?
  </div>
  <div></div>
  <div>
   <i>"I'm not delivering to a profit target to enhance someone's personal wealth. I'm making a real, visible contribution to supporting the work of my chosen charity"</i> - <b>Joanne, Regional Retail Manager</b>
  </div>
  <div></div>
  <div></div>
  <div>
   <div>
    <b>What does a day in the life of an Assistant Shop Manager involve?</b><br>
   </div>
   <ul>
    <li>Collaborating with the shop manager to run a profitable, customer-focussed shop that is the 'window of the British Red Cross' on the high street.<br></li>
    <li>Working on the shop floor, to coordinating activity “behind the scenes”, no two days are the same.<br></li>
    <li>Fostering a brilliant shopping environment and provide an excellent customer experience in store.<br></li>
    <li>Working collaboratively with the shop manager, you’ll oversee a team of dedicated volunteers, delivering their induction, management, and development.</li>
   </ul>
   <div>
    <div>
     <b>What do you need to be a successful Assistant Shop Manager?</b>
    </div>
    <ul>
     <li>To be retail superstar with the experience and know-how from working in a shop environment.</li>
     <li>The traits of a people-person, who enjoys providing an excellent customer experience, supporting a team, and meeting people from all walks of life.</li>
     <li>The mind of a commercially savvy individual, who has a good understanding of financial targets and measures, alongside proven IT skills.</li>
     <li>The ability to work flexibly to the needs of the store.</li>
    </ul>
    <div>
     The <b>closing</b> <b>date</b> for applications is 23.59 on the of <b>29th September 2024</b>. Please note, we reserve the right to close applications early, given high volume.
    </div>
    <div>
     <br>
     <div>
      <div>
       <b>In return for your dedication and expertise, what will you get?</b>
      </div>
      <div></div>
      <ul>
       <li><b>Holidays:</b> 36 days annual leave (including bank holidays) + option to buy 5 extra days.</li>
       <li><b>Pension scheme</b>: Up to 6% contributory pension.</li>
       <li><b>Flexible working: </b>We do our best to accommodate your preferred work style.</li>
       <li><b>Learning &amp; Development:</b> Wide range of career opportunities + comprehensive learning.</li>
       <li><b>Discounts:</b> Access to Blue Light Discount Card and employee benefits platform.</li>
       <li><b>Wellbeing Assistance:</b> Access to mental health and wellbeing assistance.</li>
       <li><b>Team Working: </b>Champion our mission in a collaborative team.</li>
       <li><b>Cycle2Work:</b> Lease a bicycle through the scheme.</li>
       <li><b>Season ticket loan</b>: Interest-free loan for commuting expenses.</li>
      </ul>
      <div>
       At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the support of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network.<br> <br> <b><i>Together, we are the world's emergency responders</i></b>
      </div>
     </div>
    </div>
   </div>
  </div>
 </div>
</div>


 
  
   Job Title: Assistant Shop Manager
  
  
   Job Location: Redhill, Furniture Shop
  
  
   Salary: £22,714 per annum, pro rata
  
  
   Hours: 21 per week (may include Sunday working) Contract Type: Permanent
  
  
  
  
   Are you a retail expert, passionate about impacting to meaningful change?
  
  
  
  
   We need a dynamic Assistant Shop Manager to join our our friendly charity shop team. This fantastic opportunity will enable you to sharpen your retail skills while impacting the lives of people in your community, across the UK, and abroad. Do you have what it takes to help create a world where kindness knows no bounds?
  
  
  
   "I'm not delivering to a profit target to enhance someone's personal wealth. I'm making a real, visible contribution to supporting the work of my chosen charity" - Joanne, Regional Retail Manager
  
  
  
  
   
    What does a day in the life of an Assistant Shop Manager involve?
   
   
    Collaborating with the shop manager to run a profitable, customer-focussed shop that is the 'window of the British Red Cross' on the high street.
    Working on the shop floor, to coordinating activity “behind the scenes”, no two days are the same.
    Fostering a brilliant shopping environment and provide an excellent customer experience in store.
    Working collaboratively with the shop manager, you’ll oversee a team of dedicated volunteers, delivering their induction, management, and development.
   
   
    
     What do you need to be a successful Assistant Shop Manager?
    
    
     To be retail superstar with the experience and know-how from working in a shop environment.
     The traits of a people-person, who enjoys providing an excellent customer experience, supporting a team, and meeting people from all walks of life.
     The mind of a commercially savvy individual, who has a good understanding of financial targets and measures, alongside proven IT skills.
     The ability to work flexibly to the needs of the store.
    
    
     The closing date for applications is 23.59 on the of 29th September 2024. Please note, we reserve the right to close applications early, given high volume.
    
    
     
     
      
       In return for your dedication and expertise, what will you get?
      
      
      
       Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
       Pension scheme: Up to 6% contributory pension.
       Flexible working: We do our best to accommodate your preferred work style.
       Learning & Development: Wide range of career opportunities + comprehensive learning.
       Discounts: Access to Blue Light Discount Card and employee benefits platform.
       Wellbeing Assistance: Access to mental health and wellbeing assistance.
       Team Working: Champion our mission in a collaborative team.
       Cycle2Work: Lease a bicycle through the scheme.
       Season ticket loan: Interest-free loan for commuting expenses.
      
      
       At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the support of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network.  Together, we are the world's emergency responders
      
     
    
   
  
 


Assistant Shop Manager

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British Red Cross

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