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Assistant Shop Manager

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Mind

4d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail

AI generated summary

  • You should be passionate about retail, able to lead, prioritize workloads, focus on customers, embody core values, and be eager to learn, even without prior management experience.
  • You will assist in achieving sales targets, ensure excellent shop standards, deliver outstanding customer service, and manage daily operations in the absence of the Shop Manager.

Requirements

  • is passionate about retail
  • has the ability to lead and motivate others
  • can plan and prioritise their own workload and the workload of the team
  • has a strong customer focus
  • can demonstrate our values and behaviours, which are at the core of all we do
  • If you haven't got management or supervisor level experience, don't worry! We're just as interested in people who want a career in retail, are prepared to work hard and are eager to learn.

Responsibilities

  • As an Assistant Shop Manager in Mind Retail, you'll work alongside the Shop Manager and the wider shop team, inclusive of volunteers, to deliver sales and profit targets for your shop, where every item sold fights for mental health.
  • You'll also work with the team to produce excellent shop standards and deliver outstanding customer service - creating a hub for the local community.
  • Our Assistant Managers also take full responsibility whilst the Shop Manager is away for the day-to-day running and overall performance of the shop.
  • As Assistant Shop Manager, you'll be invested in to grow.
  • With development programmes and a vast programme of workshops, you'll be able to take ownership for your own personal and professional development.
  • You'll be able to make a real difference and will play an important role in the fight for mental health, helping us to respond to the mental health emergency.

FAQs

What is the role of the Assistant Shop Manager?

The Assistant Shop Manager works alongside the Shop Manager and the wider team to deliver sales and profit targets, maintain excellent shop standards, and provide outstanding customer service while helping to raise funds for mental health services.

Is previous management experience required for this position?

No, previous management or supervisor level experience is not required. We welcome individuals who are eager to learn and develop a career in retail.

What are the working hours for this role?

The position is part-time, with a total of 14 hours per week.

What is the pay rate for the Assistant Shop Manager position?

The pay rate ranges from £13.15 to £13.20 per hour.

What benefits are offered to employees?

Benefits include competitive pay, 25 days' paid holiday (pro-rata), development workshops, employee discounts, a pension scheme, and various other employee assistance programs.

How important is work-life balance in this role?

Work-life balance is strongly emphasized, and the organization is committed to family-friendly policies and enhanced pay.

Where is the job location?

The position is located in Sidcup.

Are there opportunities for personal and professional development?

Yes, the organization offers development workshops, courses, and a comprehensive induction tailored to the role to help employees grow in their careers.

What commitment does Mind Retail have towards equality and diversity?

Mind Retail values diversity and is committed to creating an inclusive working environment where everyone feels appreciated and can bring their whole selves to work.

Is a background check required for this position?

Yes, the successful candidate will need to provide references and undergo an enhanced DBS check along with a check of the Children’s Barred List and/or ‘Work with Adults' workforce check based on their role and responsibilities.

We're Mind, the mental health charity. We’re fighting for mental health – for support, for respect, for you.

Non-profit
Industry
501-1000
Employees
1946
Founded Year

Mission & Purpose

We’re Mind, the mental health charity. We believe no one should have to face a mental health problem alone. We’re here for you. Today. Now. We’re on your doorstep, on the end of a phone or online. Whether you’re stressed, depressed or in crisis. We’ll listen, give you support and advice, and fight your corner. And we’ll push for a better deal and respect for everyone experiencing a mental health problem