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Assistant Store Manager



14d ago

  • Job
    Senior Level
  • Hospitality & Retail
  • Exeter

About the role

As an Assistant Shop Manager in Mind Retail, you'll work alongside the Shop Manager and the wider shop team, inclusive of volunteers, to deliver sales and profit targets for your shop, where every item sold fights for mental health. The money raised from our charity shops funds Mind's vital mental health support services, helping the 1 in 4 of us that experience a mental health problem in their lifetime.

You'll also work with the team to produce excellent shop standards and deliver outstanding customer service - creating a hub for the local community. Our Assistant Managers also take full responsibility whilst the Shop Manager is away for the day-to-day running and overall performance of the shop.

As Assistant Shop Manager, you'll be invested in to grow. With development programmes and a vast programme of workshops, you'll be able to take ownership for your own personal and professional development. You'll be able to make a real difference and will play an important role in the fight for mental health, helping us to respond to the mental health emergency.

We're looking for someone who:

  • is passionate about retail
  • has the ability to lead and motivate others
  • can plan and prioritise their own workload and the workload of the team
  • has a strong customer focus
  • can demonstrate our values and behaviours, which are at the core of all we do

If you haven't got management or supervisor level experience, don't worry! We're just as interested in people who want a career in retail, are prepared to work hard and are eager to learn.

We need great people like you to help us in the fight for mental health.

Will you join us?

About our benefits

As Assistant Shop Manager, you'll receive the fantastic benefits below:

  • Competitive hourly pay, which is in line with the Real Living Wage
  • 25 days' paid holiday per year (pro-rata for part-time employees)
  • Development workshops & courses, to help build your career
  • Comprehensive, personalised induction programmes, tailored to your role when you join us
  • A huge variety of additional qualifications & development programmes for anyone looking to grow their skills
  • A strong commitment to work-life balance
  • Family friendly policies & enhanced pay
  • A competitive pension scheme & life assurance, available to all our employees
  • 25% staff discount in all Mind shops
  • Access to exclusive discounts at over 160 retailers through our employee savings app
  • Employee Assistance Programme
  • Cycle to Work Scheme
  • Interest free season ticket loan

About Mind Retail

Mind Retail are a network of over 170 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve. There's never been a more exciting time to join us.

We're Mind, the mental health charity. We’re fighting for mental health – for support, for respect, for you.

Founded Year

Mission & Purpose

We’re Mind, the mental health charity. We believe no one should have to face a mental health problem alone. We’re here for you. Today. Now. We’re on your doorstep, on the end of a phone or online. Whether you’re stressed, depressed or in crisis. We’ll listen, give you support and advice, and fight your corner. And we’ll push for a better deal and respect for everyone experiencing a mental health problem