Assistant Store Manager

ecocareers

14d ago

Applications are closed

Job
Full-time
Mid & Senior Level
London

Requirements

First and foremost you are an amazing leader. You strive to get the best from your team, identifying strengths and you inspire our teams to dazzle our customers.
You love fashion! We need you to be an irresistible ambassador for AllSaints and a believer in the power of an amazing new outfit.
You have strong relationship management skills, creating fun and inviting environments for both team and customers and you have the ability to influence our partners when needed.
Tenacity and belief to succeed - you aim high, aiming for challenging targets and deadlines and supporting your team to work towards them. You have the winning mentality that your team aspire to.
Strong business acumen - you know your business inside and out. An active user of all reporting technologies with proven ability to use to your commercial advantage; you know what your customers want and how to deliver on their expectations - it's your passion and it shows!
Natural affinity in learning new systems and processes in a digital environment.
Honest, trustworthy and dependable - you live by our brand values.
A protector of the brand. A mentality to care for your customers, profit margins and product, as well as your teams and customer's health and safety. You are dedicated and committed to the success of the brand.
Positive and inspiring: you’re a natural coach and want to help our teams do their best and feel appreciated.

Responsibilities

You will equip and incentivise your team with the latest product knowledge, brand strategies and people updates empowering them to deliver an inspiring in-store and online customer experience
Support the brand leader in the development of your team. You will recognise and highlight achievements as well as identify areas of improvement
You will support in the planning and delivery of monthly floor sets, promoting our new collections and driving sales across all product categories.
With the help of our reporting technologies, you walk our shop floors on a daily basis 'through the eyes of our customers', maximising on all trade opportunities, identifying and reacting to risks at the earliest stage with pace
You will oversee and provide leadership and support to stylist team members with first line customer queries, emails, chats, and calls across multiple topics relating to product and customer orders via our online customer service system
Take responsibility for ensuring your floor management and stylist teams look and feel ready to impress our customers - showcasing achievements and the pride in your team through our Google platforms
Awareness and handling of employee related matters in store: you will work alongside your brand leader to resolve issues in a timely and effective manner

FAQs

What are the primary responsibilities of an Assistant Store Manager at AllSaints?

The Assistant Store Manager is responsible for assisting the brand leader in managing and motivating the store team to deliver an exceptional brand experience, overseeing customer service, supporting the development of team members, maximizing trade opportunities, and ensuring the store meets financial targets.

What skills are required for this position?

Candidates should be amazing leaders, have a passion for fashion, possess strong relationship management skills, demonstrate tenacity and business acumen, be adept in digital environments, and embody honesty and trustworthiness.

What is the importance of community involvement in this role?

The Assistant Store Manager is expected to view the store as the center of a community of AllSaints fans and customers, fostering relationships both within the store and in the surrounding area.

What benefits do employees receive?

Employees benefit from a generous wardrobe allowance, potential commission earnings, discounts for family and friends, up to 36 days of annual holiday, access to a dental cash plan, wellbeing support, enhanced family leave benefits, and various corporate discounts.

What is the store's location described in the job listing?

The womenswear concession is located in Harrods, which has been open since 2005. The store is situated in TFL zone one, approximately a five-minute journey from Knightsbridge station.

When is the closing date for applications?

The closing date for applications is 16th September 2024.

Is AllSaints committed to diversity in the workplace?

Yes, AllSaints aims to develop diverse teams and create an inclusive environment, providing equal opportunities and safeguarding against discrimination of any form.

Will I receive training for my role?

Yes, the Assistant Store Manager will support the development of their team, providing training and upskilling in product knowledge and commercial skills.

How does AllSaints expect the Assistant Store Manager to support their team?

The Assistant Store Manager is expected to recognize and highlight team achievements, provide guidance and leadership, and help team members develop their skills to succeed in meeting sales targets.

What is the team dynamic like at the Harrods location?

The team at the Harrods location is described as dynamic, supportive, and dedicated to delivering an excellent experience to a diverse international customer base.

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Mission & Purpose

Ecocareers provides a specialized job search for careers that make a difference. Launched in 2023, the site has already helped hundreds of thousands of job seekers find work in the sustainability sector. It's trusted by leading organizations pioneering sustainability, such as Springer Nature Group, Resource Environmental Solutions LLC, The Nature Conservancy, and the IPCC (The Intergovernmental Panel on Climate Change).