Assistant Store Manager

lululemon

Jan 23

Applications are closed

Job
Full-time
Junior Level
Customer Relations
Sales & Business Development
Berlin

Requirements

Muss in dem Land, in dem sich der Store befindet, gesetzlich berechtigt sein, zu arbeiten
Muss mindestens 18 Jahre alt sein
Muss einen Nachweis der Arbeitserlaubnis und Nachweise in Bezug auf die entsprechenden lokalen gesetzlichen Anforderungen haben (nur EMEA)
Muss in der Lage sein, zum zugewiesenen Store zu kommen
Bereitschaft zur flexiblen Arbeitszeitgestaltung auch an Abenden, Wochenenden und Feiertagen
Bereitschaft im Team zu arbeiten und auch Arbeiten selbstständig zu erledigen
Bereit, die meiste Zeit einer Schicht durch einen Store zu laufen, um Gästen zu helfen und die Arbeit zu erledigen
Bereitschaft, Kisten mit einem Gewicht von bis zu 13,6 kg (30 Pfund) zu bewegen
Bereit, in einer Umgebung mit hellem Licht und lauter Musik zu arbeiten
Arbeits-Experience im Bereich Leadership oder Personalmanagement
Ausbildung: Abitur oder gleichwertig
Ausbildung: Bachelor-Abschluss oder gleichwertiger Abschluss
Experience: 1 Jahr Einzelhandels- oder verkaufsspezifische Management-Experience

Responsibilities

Create and foster a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests.
Support Store Manager in building a strong and diverse team that includes team members with various experiences, backgrounds, and skillsets to drive store operations.
Support ongoing learning and development of team members (i.e., Educators and Key Leaders) consistently and equitably by providing direct feedback, coaching, mentoring, and career path guidance, and addressing performance concerns.
Support the store's recruiting and hiring process, onboarding training, and overall performance management activities.
Engage in career discussions to support and reinforce team understanding of how working at lululemon will contribute to their career and personal growth.
Provide team member recognition, gap assessment, and overall performance documentation to support and reinforce career and personal growth.
Collaborate with Store Manager to plan and prepare team member schedule according to labour requirements, availability, and budget considerations.
Establish supportive and productive relationships with all team members, focusing on personal and professional development.
Collaborate with team members to ensure an optimal guest experience that values guests' time and support store operations.
Support team members (e.g., leading by example or coaching) to ensure a great guest experience, including assessing guest needs, providing technical product educations, and supporting in-store transactions and omnichannel programs (e.g., buy online pickup in store, phone sales, and ship from store options).
Move dynamically on the floor to assess and fulfill the needs of the business, team, and guests.
Resolve guest feedback and address emergent issues, including guest escalations and emergency requests, helping to "make it right" for guests.
Implement the Store Manager's vision for the store and cascade to team members.
Partner with Store Manager to review business data and metrics (e.g., profit and loss [P&L] statement) to inform planning processes (e.g., quarterly business review and sales planning).
Partner with Store Manager to manage store's budget, labor hours, expenses, and P&L statement.
Provide salesfloor leadership to team members, including planning salesfloor coverage and making decisions to maintain efficiency and effectiveness of salesfloor operations.
Open and close the store in accordance with the opening and closing checklists.
Understand and adhere to people safety policies and procedures to maintain a safe work environment.
Perform work in accordance with applicable policies, procedures, and laws or regulations.
Accountable for delegated aspects of controllable budget or labour hours
Team lead role indirectly responsible for subset of store employees during shift or as delegated by Store Manager.

FAQs

What is the role of the Assistant Store Manager at lululemon?

The Assistant Store Manager is an essential part of the store leadership team, responsible for leading and coaching team members, ensuring an outstanding guest experience, and managing administrative and operational activities.

What qualifications do I need to apply for this position?

Applicants must be legally authorized to work in the country where the store is located, must be 18 years of age or older, and should have work experience in leadership or people management.

Is previous retail experience required for this role?

While not required, having at least 1 year of retail or sales-specific management experience is considered an asset.

What kind of schedule is expected for the Assistant Store Manager position?

The role requires a willingness to work a flexible schedule, including evenings, weekends, and holidays.

What values are important for this position?

Key values include inclusion and diversity, integrity and honesty, leadership, collaboration and teamwork, adaptability, decision-making, strategic thinking, and resilience.

Are there opportunities for career development in this role?

Yes, the position involves supporting ongoing learning and development for team members and engaging in career discussions that reinforce personal and professional growth.

Do I need to be physically active in this role?

Yes, the role requires moving through the store for most of a shift and may involve lifting boxes weighing up to 30 lbs (13.6 kg).

What benefits does lululemon offer to its employees?

lululemon offers a comprehensive rewards program that includes competitive base pay, a team-based bonus program, extended health plans, paid time off, savings plans, generous employee discounts, fitness/yoga classes, and personal and professional development programs.

How does lululemon support diversity and inclusion in the workplace?

lululemon creates and supports an inclusive environment that values and celebrates differences among employees and customers.

How do I apply for the Assistant Store Manager position?

Interested candidates can apply through lululemon's official career website or contact their HR department for specific application procedures.

lululemon

Retail & Consumer Goods

Industry

10,001+

Employees

Mission & Purpose

lululemon athletica inc. (NASDAQ:LULU) is a healthy lifestyle inspired athletic apparel company for yoga, running, training, and most other sweaty pursuits, creating transformational products and experiences which enable people to live a life they love. Setting the bar in technical fabrics and functional designs, lululemon works with yogis and athletes in local communities for continuous research and product feedback. https://corporate.lululemon.com/careers