FAQs
What is the role of the Assistant Store Manager?
The Assistant Store Manager supports the Store Manager with the day-to-day running of the store and takes full responsibility in their absence. This includes ensuring high standards of customer service, achieving targets, maintaining visual merchandising, and maximizing sales through both physical and digital channels.
What qualifications or experience do I need for this position?
Candidates should have experience in a customer-facing role and supervisory experience. A commercially driven mindset to encourage new ideas and a passion for delivering exceptional customer service is also important.
What are the working hours for this role?
This position requires flexibility, as the store trades 7 days a week. The Assistant Store Manager will be expected to work weekends and bank holidays on a rota basis.
What kind of environment will I be working in?
The store environment is fast-paced and can be physically demanding due to the volume of donations. However, it is also highly rewarding as you contribute to funding life-saving research.
What are the opportunities for career progression?
The British Heart Foundation has a strong culture of internal progression and actively supports employees in developing their careers.
What employee benefits are offered?
Employee benefits include 38 days of annual leave (with options to buy or sell leave), Wagestream for early access to wages, up to 10 additional days of holistic support leave, enhanced family policies, a 25% staff discount, a health cash plan, access to a 24/7 Virtual GP and Employee Assistance Programme, a pension plan with employer contributions, a cycle to work scheme, and discounts on gym memberships and other retailers.
Is there any requirement for a background check?
Yes, any offer of employment is subject to a satisfactory DBS check.
How can I apply for this position?
To apply, you should click the “Apply” button on the job listing, which will redirect you to the BHF Careers page where you can complete the application form, submit your CV, and upload your employment history.
Will I be able to receive support during the recruitment process if needed?
Yes, if you need any adjustments to the recruitment process at any stage, you should contact a member of the Recruitment team for assistance.
Are there any restrictions on applicants regarding sponsorship?
Yes, the British Heart Foundation is unlikely to sponsor applicants for this role due to the position not meeting the minimum salary criteria for sponsorship.